Operations Support Executive

Posted 3 Days Ago
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Mumbai, Maharashtra, IND
In-Office
Entry level
Angel or VC Firm
The Role
The Operations Support Executive will manage administrative tasks, process payment adjustments, ensure smooth workflows, and suggest operational improvements to support the customer operations team.
Summary Generated by Built In


About Blenheim Chalcot 

Blenheim Chalcot India is part of Blenheim Chalcot, a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding £1.8 billion, and boasts total portfolio sales of over £500 million. 


About Liberis

Liberis was founded and is backed by Blenheim Chalcot.

Liberis is on a mission to supercharge the power of small businesses around the world by delivering the financial products they need to grow, through our global network of partners. Before all else, Liberis is a technology company, connecting finance with small businesses. We use data to help partners understand their customers’ real-time needs and build technology that enables partners to offer tailored funding and financial products. To date, we’ve funded almost 50,000 small businesses with over $2bn - but we believe this is just the beginning. 


About the role

As an Operations Support Executive, you’ll provide essential back-office support that keeps our customer-facing teams running smoothly. You’ll own administrative tasks and help us spot ways to simplify processes. Your work ensures our merchants enjoy a friction-free experience. This role will be focused on our US market and you will work hours to match US day time (6.30pm to 3.30am IST). This role is also a fully remote role.

What you’ll be doing

  • Manage a variety of operational and administrative tasks to support the Customer Operations team.
  • Process payment adjustments and other changes with a high level of accuracy.
  • Liaise with internal teams (Sales, Treasury) to close gaps and keep workflows running smoothly.
  • Spot opportunities to automate or streamline tasks and share ideas for operational improvements.
  • Uphold Liberis values—open, interested, proactive and bright—in every interaction.

What we’re looking for

  • Previous experience in an operations, administrative, or back-office role—ideally in financial services or fintech (though not essential).
  • Excellent organisational skills with the ability to prioritise and handle multiple tasks in a fast-paced environment.
  • Strong attention to detail and a proactive approach to problem-solving.
  • Comfortable working with data and numerical information in Excel to support investigations and reporting.
  • Skilled in using modern business tools (Salesforce or similar CRM/ops systems).
  • Collaborative mindset and a genuine interest in helping colleagues succeed.
  • Comfortable working independently during late-shift hours, with the judgement to follow guidance, manage priorities and escalate when needed.

Skills Required

  • Previous experience in an operations, administrative, or back-office role
  • Excellent organizational skills
  • Strong attention to detail
  • Comfortable working with data and numerical information in Excel
  • Skilled in using modern business tools (Salesforce or similar CRM/ops systems)
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The Company
Mumbai, Maharashtra
467 Employees
Year Founded: 2014

What We Do

Blenheim Chalcot IT Services India Pvt Ltd (ISO 9001:2015 and ISO 27001:2013 certified and GDPR compliant organization) is a venture builder, providing 360 degrees support to entrepreneurs, supporting ventures from start up to scale to exit, giving them access to the global networks and business development services they need to grow. Founded in 1998 Blenheim Chalcot traces its roots back to net decisions, the internet services group and the UK’s leading venture builder, with portfolio sales of over £300m, more than 3,000 employees, and a successful track record of over 40 companies.

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