Operations Support Engineer

Posted An Hour Ago
Be an Early Applicant
6 Locations
In-Office
Senior level
Software
The Role
Owns availability, resilience, monitoring, performance, capacity, incident response, disaster recovery, deployments, vulnerability remediation, and cost optimization for critical Azure audit applications. The role applies DevOps practices, operates containerized cloud-native workloads, maintains documentation and compliance evidence, and leads a globally distributed infrastructure team. Participation in a 24x7x365 on-call rotation is required, along with collaboration across engineering, security, architecture, cloud platform, and business teams.
Summary Generated by Built In

Orion Innovation is a premier, award-winning, global business and technology services firm.  Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity.  We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Job Overview:

We are seeking a talented and motivated Operations Support Engineers to join our dynamic  team. We are seeking an experienced Operations support  Engineer to ensure the availability, performance, security, and resilience of critical Audit applications on Azure. The role involves cloud operations, monitoring, incident management, disaster recovery, automation, cost optimization, and leading global teams to deliver highly reliable and scalable technology solutions.

Key responsibilities:

  • Own the engineering, availability, resiliency, performance, monitoring, and capacity planning for Audit portfolio applications.
  • Ensure 99.0% or higher availability for critical Audit systems through proactive monitoring, alerting, and remediation.
  • Apply DevOps methodologies to streamline infrastructure provisioning, operations, monitoring, and change management.
  • Proactively monitor production environments to prevent failures, performance degradation, and capacity constraints.
  • Lead incident response, problem management, and root cause analysis, including participation in a 24x7x365 follow‑the‑sun on‑call rotation.
  • Collaborate with Engineering, Architecture, Cloud Platform Engineering, Security, and Business teams to build and operate scalable, reliable, and secure environments.
  • Support compliance requirements, including backup, disaster recovery readiness, ITDR testing, and audit evidence collection.
  • Coordinate disaster recovery planning, execution, and post‑incident reviews for Audit applications.
  • Manage environment upgrades, deployments, change, incidents, vulnerability remediation, and end‑of‑life transitions.
  • Optimize cloud infrastructure costs while maintaining performance, resiliency, and compliance objectives.
  • Create, maintain, and continuously improve technical documentation, runbooks, and operational procedures.
  • Lead and develop a globally distributed infrastructure team, ensuring clear ownership, accountability, and delivery quality.

Key Skills:

  • Advanced experience with Azure monitoring and observability tooling, including Azure Monitor, Application Insights /Log Analytics / KQL, Azure Managed Prometheus.
  • SQL knowledge, including replication, backup/restore.
  • Experience operating containerized workloads and cloud‑native architectures.
  • Familiarity with FinOps practices and cost‑optimization strategies in Azure.

Key behavioral attributes/requirements:

  • Strong leadership and mentoring capability, with the ability to coach and develop junior team members
  • Demonstrates end‑to‑end ownership, accountable for overall project delivery and outcomes rather than individual tasks
  • Ability to understand business objectives and functional priorities and translate them into effective technical and data solutions
  • Proven ability to work collaboratively with cross‑functional and global teams
  • Shows an innovation mindset, driving automation and process improvements to increase efficiency and quality
  • Actively identifies and drives cost optimization opportunities through design choices, automation, and efficient use of resources

Work experience

  • 6-8 Years of Experience

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Candidate Privacy Policy

Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:

  • What information we collect during our application and recruitment process and why we collect it;
  • How we handle that information; and
  • How to access and update that information.

Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.


Skills Required

  • 6-8 years of work experience
  • Advanced experience with Azure monitoring and observability tools, including Azure Monitor, Application Insights, Log Analytics, KQL, and Azure Managed Prometheus
  • SQL knowledge, including replication and backup/restore
  • Experience operating containerized workloads
  • Experience with cloud-native architectures
  • Familiarity with FinOps practices and Azure cost-optimization strategies
  • Strong leadership and mentoring capabilities
  • Ability to collaborate with cross-functional and global teams
  • Ability to drive automation and process improvements
  • Ability to identify and drive cloud cost-optimization opportunities

Orion Innovation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Orion Innovation and has not been reviewed or approved by Orion Innovation.

  • Wellbeing & Lifestyle Benefits Orion highlights health and well-being initiatives such as fitness, mindfulness, and flexibility/remote options, reinforced by recognition like Cigna’s Healthy Workforce Designation. Flexibility via hybrid/remote work is positioned as a consistent part of the overall rewards experience.
  • Fair & Transparent Compensation Pay is characterized as moderately satisfactory overall, with pockets where compensation is viewed as fair, particularly for some software engineering and certain U.S. roles. Public snapshots also indicate that competitiveness can be stronger in specific markets and functions.
  • Career-Linked Recognition & Rewards Performance-linked outcomes are implied through mentions that hikes can be good when performance is demonstrated. Learning and development programs are also emphasized as part of the broader value proposition tied to career growth.

Orion Innovation Insights

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The Company
HQ: Edison, NJ
3,410 Employees
Year Founded: 1993

What We Do

Orion is a leading digital transformation and product development services firm. Headquartered in Edison, NJ, we have a global team of 6,200+ associates, with engineers in 14 major delivery centers across North America, Europe, Asia Pacific and Latin America. For over 25 years, Orion has been solving complex business problems for our clients. Our transformative business solutions are rooted in digital strategy, experience design, and engineering, empowering our clients to operate with agility at scale.​ Our mission is to serve as an agile and trusted partner for business transformation initiatives, providing deep emerging technology, experience design, and domain expertise.​ Our business has more than tripled over the last three years. ​ We have grown aggressively both organically and inorganically, adding new clients, complementary skills, domain expertise, and strengthening our global footprint.

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