Operations Support Director - APAC

Posted 16 Days Ago
Be an Early Applicant
3 Locations
Remote
Senior level
Food • Software
The Role
Lead regional operations by developing and implementing operational strategies, managing daily project operations (personnel, budgets, processes), coordinating across departments, driving efficiency improvements, advising on strategic decisions, and monitoring industry trends. Role includes regional travel.
Summary Generated by Built In

Role Responsibilities:

  • Develop and implement operational strategies to ensure that the company's operational objectives are achieved.
  • Supervise and manage the daily project operations of the department, including personnel management, budget control, process optimization, etc.
  • Work closely with all departments to ensure the smooth running of the department's work.
  • Conduct regular evaluations and improvements to enhance efficiency and quality.
  • Participate in the formulation of major decisions and provide strategic advice for the development of the department and the company.
  • Keep abreast of industry dynamics to make timely adjustments to operational strategies.

Role Requirements:

  • Extensive experience in operations management, with experience working in a global F&B or retail business. Understanding of coffee and tea or related industries and operating models a plus.
  • Good leadership and team management skills, able to motivate and manage a diverse team.
  • Strong analytical and problem-solving skills with the ability to make informed decisions in a complex work environment.
  • Excellent communication and coordination skills with the ability to work effectively with various teams.
  • Innovative thinking, able to propose new operational strategies and methods.
  • Open to travel within the region for work purposes.

Skills Required

  • Extensive experience in operations management, preferably in global F&B or retail businesses
  • Understanding of coffee and tea or related industries and operating models
  • Strong leadership and team management skills
  • Strong analytical and problem-solving skills
  • Excellent communication and coordination skills
  • Innovative thinking and ability to propose new operational strategies
  • Willingness and ability to travel within the APAC region
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The Company
762 Employees

What We Do

CHAGEE is a leading international tea beverage company guided by the vision to connect everyone through a good cup of tea. The brand first started in 2017 in the hometown of tea, Yunnan, China, and has since expanded to over 6,000+ stores globally. As we embrace innovation and introduce a modern twist to traditional tea culture, we remain committed in preserving the true tea taste and only use fresh dairy and real tea leaves in all our beverages. Our teas also contain 0 creamer and 0 trans-fatty acids.

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