Operations Support Coordinator

JOB SUMMARY 

The Operations Support Coordinator provides administrative and planning support to CTS Maintenance Operations. This position is responsible for ensuring accurate documentation, timely processing of work orders, and effective coordination with Maintenance and Quality teams. The role is critical to maintaining compliance, driving efficiency, and supporting the smooth flow of paperwork throughout aircraft maintenance operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Issue, monitor, and maintain customer-provided work plans and packages.
• Open, close, transfer, and deliver work orders to Records in a timely manner.
• Generate and process customer requests, non-routines, and over-and-above work.
• Monitor and maintain production boards to support project tracking.
• Perform data entry and filing.
• Assist Quality with paperwork audits and compliance checks.
• Coordinate with Maintenance staff to ensure accurate and controlled paperwork flow.
• Perform other duties as assigned.
• Other duties as assigned.

NUMBER OF PEOPLE SUPERVISED

• 0 direct reports. This position does not have supervisory responsibilities.

EDUCATION, EXPERIENCE & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill set and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Experience & Qualifications

• Education: High school diploma or GED required; Associate degree in Business or a related field preferred.
• Experience: Minimum of 1 year of administrative support experience required.
• Technical Skills: Familiarity with ERP systems (preferably Corridor).
• Licensing: Valid driver’s license and clean driving record required; must obtain a Driver badge through Southern California Logistics Airport.
• Availability: Must be available to work nights, weekends, and holidays as needed.
• Core Competencies: Strong organizational skills, ability to multi-task, adapt to changing priorities, and meet deadlines under pressure.

OTHER SKILLS AND ABILITIES (Competencies)the individual must possess:

• Computer Skills – Must have a strong working knowledge of MS Office suite (Word, Excel, PowerPoint). Corridor or other Maintenance or ERP systems experience a plus.
• Language & Communication Skills– Excellent written and verbal communication (English). Fluency in a second language, particularly Spanish, is a plus.

POSITION LOCATION:

• There is no travel required for this position.
• Work location - CTS facility Victorville, CA.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

• Prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers for typing, data entry, and handling office equipment.
• Ability to talk and hear in order to communicate with employees, management, and customers.
• Occasional standing, walking, bending, and reaching.
• Ability to lift and carry office materials and supplies up to 20 pounds.