At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a motivated Operations Support Coordinator to join our Operations team. In this role, you will be responsible for executing end-to-end onboarding activities, ensuring data integrity within HR systems, and providing administrative coordination to maintain seamless site operations.
What You’ll Do
In this role, you will:
Lead the Onboarding Journey: Act as the primary point of contact for new hires and managers to deliver a world-class onboarding experience and ensure all pre-hire requirements are completed on time.
Collaborate for Operational Success: Partner with internal HR stakeholders and business leaders to coordinate team meetings, manage supply inventory, and align new employees with their respective teams.
Ensure Compliance and Data Integrity: Perform regular data audits within internal HR systems and maintain strict adherence to customer-specific program requirements and local labor standards.
Clearance & Access Coordination: Guide team members through the complexities of government clearances, from initial fingerprinting to final clearance decision.
Status Advocacy: Keep a pulse on the clearance pipeline, proactively following up on pending items to keep the team moving forward.
Information Security: Maintain highly organized and secure records, ensuring our tracking systems are always current and reliable.
What You’ll Bring
The ideal candidate will have:
1+ years of experience in an onboarding, administrative, or operations support role.
Strong knowledge of Google Suite (specifically Sheets and Slides) or Microsoft Office equivalents; experience with Workday is a plus.
Proven ability in project management and relationship building, with a focus on delivering exceptional customer service in a dynamic environment.
Proven track record in navigating government security lifecycles, including personnel vetting, background investigations, and federal credentialing standards
Education/Certification: High School Diploma required; ability to obtain a Public Trust Clearance where applicable.
What We Offer:
Salary details: $23.00/hour
Set schedule Monday - Friday, 8:30am-5:00pm (OT may be required).
Location: 8600 Harry Hines Blvd, Dallas, TX
Temporary position that could convert to a permanent position.
Must be willing and able to obtain a Public Trust Clearance. Only US Persons are eligible for this level clearance, hence for this position, Iron Mountain will consider only US Persons.
#OPS
Skills Required
- At least 1 year of experience in onboarding, administrative, or operations support
- Strong knowledge of Google Sheets and Google Slides, or equivalent Microsoft Office tools
- Experience with Workday
- Project management and relationship-building ability
- Ability to deliver exceptional customer service in a dynamic environment
- Experience navigating government security lifecycles, personnel vetting, background investigations, and federal credentialing standards
- High School Diploma
- Ability to obtain a Public Trust Clearance
- US Person status
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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