Operations Support Associate

Reposted 4 Days Ago
Be an Early Applicant
Northbrook, IL
In-Office
18-22 Hourly
Junior
Digital Media • eCommerce • Software
The Role
As an Operations Support Associate, you will assist with stocking, order fulfillment, and merchandise handling, supporting store operations and enhancing customer experience.
Summary Generated by Built In
Salary Range $17.90 - $22.39*

Job Description:

WHO WE ARE:

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.

YOU WILL BE:

As a Support Associate, you will assist with stocking, receiving, order fulfillment, and merchandise handling functions, including maintaining merchandise organization. You will perform operational, daily tasks to support store sales, profitability and enhance the customer experience. You report to the RPSO Manager and work in a Neiman Marcus store location

WHAT YOU WILL DO:

  • Complete daily store operations and help direct leads and managers including:
  • Merchandise handling, transfers, and processing of inbound / outbound freight
  • Fulfillment, packing and shipping of online and store customer orders
  • Complete necessary merchandise placements to ensure merchandise standards are followed
  • Merchandise price changes and reticketing; signs and moves product once marked
  • Reticketing, damages, mark out of stocks and related inventory control processes
  • Responsible for back stocking, stockroom organization and maintenance
  • Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed.
  • Support with set-up and take down of in-store events and activations
  • Follow all safety procedures on the dock and in all other work areas

WHAT YOU WILL BRING:

  •  1+ year of retail experience

  • Demonstrate flexibility with competing tasks with a "win together" mentality

  •  Basic proficiency with MS Office Product Suite

  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds

  • Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays

YOUR LIFE AND CAREER AT NEIMAN MARCUS:

  • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

  •  Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

  •  An amazing employee discount

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.

Top Skills

Ms Office Product Suite
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The Company
HQ: New York, New York
770 Employees
Year Founded: 2021

What We Do

Saks is the premier digital platform for luxury fashion in North America. Driven by a mission to help customers express themselves through relevant and inspiring style, we serve as a destination to explore and discover the latest in luxury from established and emerging designers. Our expertly curated assortment features sought-after names in women’s, men’s and kids’ fashion, as well as beauty, home and lifestyle merchandise. Through Saks.com and the mobile app, we provide access to professional stylists, inspiring editorial content and interactive events. Our differentiated approach seamlessly combines elevated online experiences with in-person services through an exclusive partnership with the Saks Fifth Avenue stores.

Visit Saks.com for more information.

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