Operations Supervsisor Supporting the USAO

Posted 4 Days Ago
Be an Early Applicant
Brooklyn, New York, NY, USA
In-Office
85K-110K Annually
Mid level
Consulting
The Role
Supervise subordinate supervisors and manage contract execution for USAO offices. Ensure quality control, report operational status, handle personnel management (timesheets, leave, evaluations), assist hiring, and resolve performance issues while maintaining high service standards.
Summary Generated by Built In
Job Summary & Responsibilities

Be a part of the nationwide law enforcement initiative that removes the tools of crime from criminal organizations, depriving wrongdoers of proceeds from their crime and impacting the infrastructure of criminal enterprises. 

FSA Federal (FSA) is focused on delivering unsurpassed services in support of law enforcement and homeland security. We currently have a vacancy for a Operations Supervisor. In this role, you will be supporting the overall mission of the United States Attorney's Office (USAO). If you are looking for a meaningful, mission driven career, Join FSA!

Responsibilities

  • In offices with two or more first-level supervisors and 20 or more positions, is responsible for managing the execution of the contract for the office.
  • Supervises the work of subordinate supervisors
  • Executes the quality control program, and monitors work to ensure all requirements are met and the quality and quantity of work is as expected.
  • Formulates administrative and technical procedures (to include quality control spot checks) to troubleshoot workflow issues and to improve quality and timeliness.
  • Keeps the customer and senior management updated on operational status and plans.
  • Provides all required reports on or ahead of schedule.
  • Manages personnel in accordance with contract and company requirements, to include:
    • Monitors employee productivity and provides constructive feedback and coaching.
    • Manages Vacation and other leave requests.
    • Reviews and approves timesheets, travel authorizations and expense reports.
    • Administers employee evaluations.
    • Acts with appropriate speed to resolve employee concerns.
    • Works with senior management and Human Capital Management (HCM) to appropriately address conduct and performance issues.
  • Assists in recruiting and hiring all subordinate supervisors in the office.
  • Performs other duties as assigned.

Target salary range: $84,909 - $109,502. The estimate displayed represents the typical salary range for this position based on experience and other factors.


Preferred Qualifications

Requirements

  • Undergraduate degree or High School Diploma/GED with at least two years' additional experience
  • Three-years' supervisory experience
  • One year's experience in asset forfeiture or a field related to law enforcement (includes legal and military experience)
  • Direct asset forfeiture experience preferred
  • Excellent communication skills; oral and written
  • Strong organizational and prioritization skills
  • Ability to grasp and understand the organization and functions of the customer
  • Intermediate skills with the Microsoft Office suite of applications (Excel, PowerPoint, Word), and other common software applications and databases, advance skills preferred
  • Leads by example, maintains a professional disposition under extreme pressure
  • Ability to multitask and consistently deliver the highest quality of work and customer service

This position requires U.S. Citizenship and a 7 (or 10) year minimum background investigation.

Agency Overview

The United States Attorney's Office (USAO) serves as the nation's principal litigators under the direction of the Attorney General. The Asset Forfeiture Section at the USAO is responsible for the prosecution of both criminal and civil actions against property used or acquired during illegal activity. 

Benefits Overview

At FSA Federal, we recognize the diverse needs of our employees and strive to provide an excellent package to help meet those needs. Comprehensive benefits are offered with greater choice and flexibility to support your health, work-life balance, and professional growth. A package providing employee only coverage can be built around our basic plans at $0 employee cost for: Medical, Dental, Vision, Term Life Insurance, Accidental Death & Dismemberment Insurance, Short-Term Disability, and Employee Assistance Program. For more information, click here.

Target salary range: $91,000 - $104,650. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Skills Required

  • Undergraduate degree or High School Diploma/GED with at least two years' additional experience
  • Three years' supervisory experience
  • One year experience in asset forfeiture or a field related to law enforcement (includes legal and military experience)
  • Direct asset forfeiture experience
  • Excellent oral and written communication skills
  • Strong organizational and prioritization skills
  • Ability to grasp and understand the organization and functions of the customer
  • Intermediate Microsoft Office skills (Excel, PowerPoint, Word) and other common software applications and databases
  • Advanced Microsoft Office skills
  • Leads by example and maintains a professional disposition under extreme pressure
  • Ability to multitask and consistently deliver high-quality work and customer service
  • U.S. Citizenship and the ability to successfully complete a 7- or 10-year minimum background investigation
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The Company
HQ: Chantilly, VA
31 Employees
Year Founded: 2016

What We Do

Compass Strategy Solutions (CSS) is a Woman-Owned Small Business (WOSB) specializing in law enforcement contract acquisition and fulfillment. With a leadership team that has over 100 years of combined Federal Government contracting experience, CSS provides unparalleled insight into the unique needs of federal agencies, the intricate details of the regulatory environment, and management practices for staffing exceptional contract personnel. Our diverse, professional and flexible team consistently delivers exceptional results while overcoming challenges and uncertainties.

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