Operations Supervisor

JOB SUMMARY:

Oversees daily manufacturing and warehouse operations, ensuring production targets, quality standards, safety protocols, and strong employee relations. Leads a team, drives continuous improvement, and collaborates across departments to achieve operational excellence. Champions lean manufacturing and maintains compliance with company and regulatory standards.

ESSENTIAL FUNCTIONS:

• Team Leadership & Development

• Process Improvement & Lean Implementation

• Cross-Functional Leadership

• Performance Monitoring & Metrics

• Customer Focus

• Resource Management

• Change Management

• Safey & Compliance

KEY RESPONSIBITIES:

Team Leadership & Development

• Supervise, train, and coach associates to meet goals.

• Plan, monitor, and appraise performance, initiate performance management, coaching, and development.

• Foster a culture of respect, inclusion, engagement, and high performance.

• Guide teams on company policies and regulatory compliance.

• Promote teamwork and career development; resolve employee issues.

Operational Excellence

• Execute production plans and schedules, ensuring timely, accurate order completion.

• Track, analyze, report, and implement corrective actions on key performance indicators (KPIs) such as safety, quality, delivery, productivity, and cost.

• Optimize workflow, resource allocation, and equipment use.

• Oversee inventory control and accurate record-keeping.

• Implement SOPs, lean manufacturing, and 5S/CANDO systems.

• Identify and eliminate waste, bottlenecks, and inefficiencies.

• Collaborate with supply chain, engineering, HR, finance, and other departments.

• Execute Total Productive Maintenance (TPM) within normal working hours, focusing on proactive and preventative maintenance, maximizing equipment effectiveness, eliminating losses and engaging all employees.

• Verify equipment failures, breakdowns and malfunctions. Correct equipment failures and malfunctions within scope.

• Complete or approve e-Maintenance Work Orders.

Safety & Compliance

• Enforce safety policies, OSHA regulations, and maintain sanitary work conditions.

• Conduct safety training; evaluate understanding and competency.

• Lead 5 Why investigations into first aid, injury and near miss incidents.

• Ensure associates attend safety meetings and trainings.

• Champion plant safety and environmental standards (ISO, PPE compliance, etc.).

• Proactively prevent accidents and identify hazards through inspection and audit.

• Implement corrective actions to close safety observations.

• Identify environmental, health, safety, quality and maintenance trends; collaborate with shareholders and track to closure.

• Develop a general understanding of machine and equipment operation, troubleshooting and maintenance in assigned areas.

• Understand local, state, and federal compliance requirements for equipment and processes in assigned areas.

Quality Assurance & Continuous Improvement

• Partner with Quality, Maintenance, and Engineering to resolve issues.

• Ensure adherence to SOPs, customer specs, and ISO/TS standards.

• Lead and participate in Kaizen, Six Sigma, and MDI activities.

• Facilitate process improvement events and execute plans.

• Encourage data-driven problem-solving and innovation.

Communication & Reporting

• Conduct daily team meetings for updates and safety reminders.

• Maintain effective communication within and across teams.

• Track and report production metrics, downtime, labor hours, and inventory discrepancies.

• Prepare and submit daily/weekly reports.

• Report performance and improvement progress to senior management.

• Serve as liaison between production and support teams.

Administrative & Compliance

• Manage overtime, vacation/PTO requests, and attendance compliance, ensuring that schedules are accurate and that payroll is approved on a weekly basis.

• Maintain professionalism and confidentiality.

REQUIRED QUALIFICATIONS:

• High School diploma or equivalent (Bachelor’s degree preferred).

• 3–5 years in manufacturing, warehouse, or distribution operations (sheet metal/custom fabrication a plus).

• Demonstrated team leadership and development skills.

• Experience with Lean Manufacturing, Six Sigma, or continuous improvement preferred.

• Strong problem-solving, organizational, and communication skills.

• Proficiency in MS Office; ERP experience preferred.

• Mechanical aptitude and equipment troubleshooting ability.

• Discretion with confidential information.

• Flexibility for extended hours, weekends, or other shifts.

PREFERRED QUALIFICATIONS:

• Experience with laser cutting, welding, forming, and mechanical assembly.

• Bilingual (English/Spanish) a plus.

• Strong interpersonal skills and positive attitude.

• Experience with lean manufacturing and improvement projects.

• Willingness for ongoing professional development.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Typical manufacturing setting with high noise levels; personal protective equipment required.

• Ability to access operating areas via stairs/ladders and tolerate hot, cold or dusty environments.

• Regularly required to sit, stand, walk, lift/move up to 33 pounds individually and perform repetitive hand/wrist motions.

• Ability to concentrate, analyze complex problems, develop solutions and make accurate decisions.

• Effective communication, active listening and teamwork skills.

• Ability to maintain regular, punctual attendance and move between physical locations as needed.

• Reasonable accommodations may be provided for individuals with disabilities.

Human Resources Manager

Onsite, Holliston, MA, United States

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:  

• Foster an employee-oriented culture focused on safety, quality, continuous improvement, and productivity.

• Provide comprehensive HR support, including payroll, employee relations, performance management, labor planning, and day-to-day employee support/questions 

• Develop and execute initiatives to boost employee engagement and satisfaction. Conduct regular surveys and feedback sessions, and create action plans. 

• Apply strategic talent management solutions to continuously improve talent retention, assessment, development, and career/professional growth. 

• Support employee engagement activities when needed

• Track KPIs and metrics and present regular reports. Use data-driven insights to drive HR and operational decision making.

• Communicate difficult or sensitive information tactfully and professionally 

• Maintain accurate HR records and ensure compliance with labor laws and regulations 

• Handle other departmental projects and tasks as assigned, demonstrating flexibility and support for organizational goals.

• Reinforces and advocates for Open Door Policy across the leadership team

The Person:  

• 3-5 Years in Human Resources

• Bachelor’s Degree in HR, Business, or other related field

• Bilingual in Spanish is preferred, but not required 

• Excellent verbal and written communication skills

• Strong problem-solving, facilitation, and organizational skills

• Proficiency in Microsoft Office and familiarity with HRIS systems 

What You’ll Receive

You’ll receive a competitive salary and a great benefits plan:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.

• Discounts on Stanley Black & Decker tools and other partner programs.

How You’ll Feel

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university.

• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for all.

• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.

#LI-SB1

#LI-Onsite

The base pay range for this position is $70,900- $114,080 per year.

Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Stanley Black and Decker’s internal or external careers site.

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. 

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at [email protected].  Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)