We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
General Description:
As an Operations Supervisor, you will play a critical leadership role within our Collections business unit, overseeing daily operations and ensuring the safe and efficient performance of our drivers. Your responsibilities will include conducting driver observations, leading monthly safety meetings, and maintaining compliance with company policies and industry regulations.
You will be responsible for ensuring that safety, compliance, customer service, growth, sales, and financial targets are consistently met. Strong leadership, ethical decision-making, and professionalism are essential to success in this role.
As an Operations Supervisor with us, the minimum responsibilities are:
Supervise and manage the daily operations of multiple collection routes.
Review daily route sheets to assess financial and operational performance.
Conduct operational audits and on-road driver observations to ensure efficiency and compliance.
Ensure drivers complete daily safety and maintenance inspections for all company vehicles and equipment.
Collaborate with dispatchers to ensure timely deliveries, exchanges, and equipment repairs.
Plan and monitor employee schedules and route assignments, maintaining communication throughout the day until all routes are completed.
Lead the recruitment process, including interviewing, selecting, and training new employees.
Implement performance management processes, including progressive discipline as necessary.
Conduct thorough incident investigations, including scene management, first incident reporting, root cause analysis, and implementation of preventive measures.
Maintain and enforce Environmental Health and Safety (EH&S) programs, including training, safety meetings, and compliance reporting.
Ensure full compliance with company safety policies, Department of Transportation (DOT) regulations, and other applicable industry guidelines.
High school diploma or equivalent.
Prior experience in a leadership or supervisory role is preferred.
Possession of or willingness to obtain a valid Class 3/DZ driver’s license (or higher) and compliance with all DOT regulations.
Knowledge of OSHA, DOT, and MOE regulations.
Experience operating refuse collection equipment is an asset.
Strong data entry and analytical skills.
Union experience is an asset.
A SAFETY-FIRST mindset with a proactive approach to workplace safety.
Self-motivated with a strong ability to take initiative.
Must be able to pass all pre-employment requirements
Competitive Wages ($85,000 + 10% bonus annually)
Retirement Plan with company match; let us help you save for your future
Benefits; Medical, Dental, Vision
Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
Insurance: Life, Short Term/Long Term Disability
We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight.
Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.
Top Skills
What We Do
Waste Connections, Inc. is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. Through its R360 Environmental Solutions subsidiary, the Company is also a leading provider of non-hazardous oilfield waste treatment, recovery and disposal services in several of the most active natural resource producing areas in the United States, including the Permian, Bakken and Eagle Ford Basins. Waste Connections serves more than six million residential, commercial, industrial, and exploration and production customers from a network of operations in 39 states, six provinces and the District of Columbia. The Company also provides intermodal services for the movement of cargo and solid waste containers in the Pacific Northwest. Our corporate strategy targets secondary and suburban markets that have strong demographic growth trends and where competitive barriers to entry can be developed. We seek to avoid highly competitive, large urban markets and target markets where we can provide either non-integrated or integrated solid waste services under exclusive arrangements, or markets where we can be integrated and attain high market share. We are a leading provider of solid waste services in most of our markets, and approximately 50% of our revenues are derived from market areas where we have franchise or exclusive rights to provide our waste services.
