Operations Supervisor

Employment Status: Full-Time, Benefits Eligible

Location: On-Site at NEW Gymreapers’ HQ in Nampa, ID (20 mins outside of Boise, ID)

Schedule: Monday - Friday, 8AM - 5PM (flex according to business needs)

Reports To: Director of Distribution

Position Overview:

The Operations Supervisor will lead daily warehouse fulfillment and distribution execution while supporting broader operations initiatives across inventory, process improvement, outbound shipping, and cross-functional coordination. This is a hands-on leadership role for someone who thrives on building structure, developing teams, improving workflow, and driving performance in a fast-paced e-commerce environment.
You will oversee key warehouse functions such as receiving, put-away, picking, packing, shipping, returns, and cycle counts, while partnering with internal teams (Supply Chain, Customer Experience, Planning, and Leadership) to ensure a smooth, accurate, and scalable operation.

About Gymreapers:

At Gymreapers, we make gear with a purpose and focus on material integrity. You get high-quality lifting gear that’s made to outlast cheap look-a-likes.
We’re reengineering people’s workouts and improving the support needed to lift better, longer, and stronger. Improve performance, relieve pain, and add stability to your workout program with premium lifting belts, knee sleeves, wrist wraps, and more.
With our mantra, "NOTHING IS GIVEN," we embody a relentless pursuit of excellence, innovation, and community-building.

Our Core Values:

• Grow or Die
• Customer Obsession
• Extreme Ownership
• Nothing is Given // Everything is Earned
• Be Humble
• 1% Better Everyday
• Live with Integrity
• Sacrifice

Key Responsibilities:

Warehouse & Fulfillment Leadership

• Lead daily warehouse and fulfillment operations including receiving, picking, packing, shipping, and returns.
• Ensure orders are processed accurately, efficiently, and on time while maintaining Gymreapers quality standards.
• Supervise and train warehouse associates; drive accountability, coaching, and performance feedback.
• Maintain a safe, clean, and organized facility that meets company safety and compliance expectations.
• Ensure consistent execution of SOPs and optimize workflows to reduce errors and improve throughput.

Operational Excellence & Process Improvement

• Identify bottlenecks, create solutions, and implement improvements that increase speed, accuracy, and scalability.
• Track and drive key operational metrics (order accuracy, pick/pack rate, on-time shipping, receiving SLA, and inventory accuracy).
• Build and improve SOPs, training documentation, and standardized work instructions for consistent execution.
• Support projects such as layout changes, slotting improvements, equipment upgrades, and workflow redesign.

Inventory & Logistics Support

• Oversee inbound receiving processes, ensuring accurate check-in, labeling, and put-away.
• Partner with inventory teams on cycle counts, discrepancy resolution, and corrective actions.
• Coordinate outbound freight and carrier pickups to ensure reliable shipping performance.
• Support peak-season planning and staffing alignment to meet volume increases.

Cross-Functional Operations Support

• Collaborate with Supply Chain, CX, Planning, and Leadership to align operational priorities and resolve issues quickly.
• Support broader ops work beyond warehousing such as vendor coordination, fulfillment-related systems improvements, and reverse logistics optimization.
• Contribute to continuous improvement efforts that enhance the customer delivery experience and reduce operational costs.

Qualifications:

Required

• 2+ years of experience supervising operations, warehouse, distribution, or fulfillment teams.
• Strong leadership skills with the ability to coach, manage, and hold teams accountable.
• Experience in fast-paced fulfillment environments (e-commerce experience is a plus).
• Comfort working on the floor, leading by example, and solving problems in real time.
• Strong organizational skills and ability to prioritize and execute under deadlines.
• Experience using WMS/OMS systems and warehouse tools (RF scanners, shipping software, etc.).

Preferred

• 3–5 years in distribution, fulfillment, warehouse ops, or logistics.
• Experience in inventory control, cycle counts, and discrepancy resolution.
• Lean / Continuous Improvement mindset (5S, Kaizen, etc.).
• Forklift certification (or willingness to obtain).
• Experience in a performance-based, growth-stage company.

Benefits/Perks:

• Competitive Pay
• Company paid holidays
• Paid Time Off (PTO)
• Gymreapers on-site gym!
• Newly renovated HQ!
• 401(k) with up to a 4% employer match
• Life Flight Program, Voluntary
• Employee Assistance Program
• 50% Employee Discount
• 100% Employer Paid: Medical, Dental and Vision
• 100% Employer Paid - Short-term and Long-term disability - life insurance for both employee and spouse/dependents
• Health Savings Account (HSA) employee option

Gymreapers LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.