Operations Supervisor

We know that you make a difference, so we strive to make a difference in your life as well with the competitive pay and benefits you'd expect from an industry leader, plus:

• Medical, Dental, and Vision Benefits on Day 1 of employment

• Career growth opportunities

• Tuition reimbursement

• 401K matching

• Employee Stock Program

• Parental Leave

Summary

Directs outbound activities for Bulk and LUM for teammates within the Distribution Center (DC).

Core Responsibilities:

• Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional area(s)

• Provides proactive performance feedback to teammates within assigned functions, assisting teammates, providing coaching and corrective action where needed

• Oversees assigned functions’ training, ensuring teammates receive appropriate training for their assigned job functions. Makes succession planning recommendations, assisting in identifying, attracting, developing, coaching, and retaining talent

• Responsible for achievement of assigned functions’ Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover

• Makes recommendations and implements customer service for assigned functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed

• Supports and implements the conversion of new customers at the DC to ensure successful implementation of new business

• Supervises assigned functions’ adherence to company developed SOP’s / WI’s for warehouse management and transportation

Qualifying Experience:

• Bachelor’s degree preferred

• 3 or more years of professional supply chain or warehouse operations experience exhibiting leadership capability, preferably within the healthcare/medical/medical device industry

• Knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.

• Ability to work fast and effectively within a matrix environment.

• Demonstrated leadership potential and people management skills with an ability to lead, coach and mentor all levels of teammates.

• Proven team building skills, both internal and external, with the ability to motivate and direct the work of others.

• Proven ability to analyze and conclude; ability to apply Continuous Improvement Methodologies and to standardize processes across multiple sites and functions

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