Operations Supervisor

Posted 5 Days Ago
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United States of America
3-5 Years Experience
Logistics • Other
The Role
The Operations Supervisor at CHEP is responsible for managing total plant operations to ensure superior customer satisfaction by focusing on safety, service, quality, and cost. Key responsibilities include supervising production employees, ensuring compliance with policies, driving safety improvements, and maintaining operational efficiency and cost control. The role requires hands-on leadership, mentoring employees, and working towards continuous improvement in plant operations.
Summary Generated by Built In

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our 
Hybrid Work Model.

Job Description

Position Purpose

The Plant Supervisor is responsible for assisting the Plant Manager in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost.
 

Major/Key Accountabilities

  • Supervise the work of all production employees – oversees production and shipping schedules based on availability of raw and finished goods.
  • Provide hands-on leadership as a supervisor, responsible for mentoring and coaching all employees and working through employee relations issues.
  • Support plant administration to ensure compliance to established policies
  • Responsible, in consultation with Plant Manager, for the cost and yield performance of the Plant in partnership with the overall P&L of the Plant.
  • Support cost control initiatives and process control within the Plant.
  • Review operations activities, including local transportation activities, to maintain compliance with all Federal, State and local laws (OSHA, DOL, DOJ, EPA, FD)
  • Drive Safety improvements (Zero Harm) across the Plant
  • Ensure the consistent execution of all SOPs throughout the Plant in accordance with the PMS Commercial Organization, Global Supply Chain
  • Deliver best operational practices and cost efficiencies across the Plant while maintaining critical quality and raw material utilization standards that are necessary to maintain customer satisfaction and Plant profitability.
  • Ensure compliance through teamwork for all Standard Operating Procedures within the Plant
  • Identify Lean opportunities to effectively eliminate waste
  • In partnership with Plant Manager, provide leadership to Plant staff to effectively recruit, train, develop, evaluate, motivate, delegate and monitor their activities
  • Drive efficiencies in asset utilization through proper transportation scheduling, dispatch, & driver management while meeting customer expectations.

Measures

  • BIFR
  • Productivity/throughput
  • Production yield
  • Asset utilization
  • Profitability to budget
  • Regulatory Compliance
  • Inventory reconciliation
  • Direct Cost Metrics
     

Scope

  • $5-20M
  • 1 location
  • 30-40 direct reports

Challenges

  • Working independently
  • Working across and within the matrix
  • Provides hands-on leadership as a working supervisor

Key contacts

Internal

  • Plant Managers, General Managers, Directors, HR, Department Heads

External

  • Customers

Qualifications

  • Bachelors in Operations/Supply Chain -or- relevant experience in a related field
  • Six Sigma/Lean certification desirable

Experience

  • Prior experience in a plant supervisory role in an engineering or manufacturing environment
  • Familiarity with private fleet management/transportation is helpful
  • Strong customer focus orientation
  • Strong people management capability including non-exempt production workforce
  • Demonstrated success in delivering strong employee relations
  • Demonstrated ability to work cross-functionally
  • Experience managing safety performance and programs
  • Understanding of supply chain practices and metrics

Skills and Knowledge

  • Ability to manage people and motivate a team
  • Excellent problem-solving skills and strategic thinking ability
     

Languages

Required

English

Desirable
Spanish

Preferred Education

Bachelors

Preferred Level of Work Experience

3 - 5 years

Remote Type

Not Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

The Company
6,172 Employees
On-site Workplace
Year Founded: 1945

What We Do

CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com.

Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand.

With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.

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