The Role
Supervise warehouse operations, including receiving, storage, picking, shipping, inventory control, labor management, safety compliance, and workforce development. Lead bilingual English- and Spanish-speaking teams, manage fluctuating fulfillment volumes, monitor operational metrics, optimize costs and service levels, and execute continuous-improvement initiatives. The role also supports customer-facing activities, annual planning, SOP development, data analysis, and compliance with warehouse safety standards.
Summary Generated by Built In
Xpedient is a full-service 3rd party logistics provider. We have experience helping a diverse client base in warehousing services, transportation management, supply chain management, order fulfillment and labor needs. Reporting to the Director of Operations for an asset based logistics provider in U.S. and Canada.
Summary
The experienced bilingual in English and Spanish Warehouse Operations Supervisor will be responsible to provide leadership with the ability to direct a workforce in the fulfillment of orders for multiple clients. The operation serves a large client that has various levels of inbound and outbound work depending on volume swings, requiring this position to have a strong understanding of labor management and forecasting. Objective is to optimize costs, maximize service levels while achieving operational excellence.
Summary
The experienced bilingual in English and Spanish Warehouse Operations Supervisor will be responsible to provide leadership with the ability to direct a workforce in the fulfillment of orders for multiple clients. The operation serves a large client that has various levels of inbound and outbound work depending on volume swings, requiring this position to have a strong understanding of labor management and forecasting. Objective is to optimize costs, maximize service levels while achieving operational excellence.
Roles and Responsibilities:
- Provide effective leadership to warehouse staff, fostering a positive and collaborative team environment.
- Supervise, train, and evaluate warehouse personnel, ensuring the team is motivated and aligned with organizational goals.
- Foster a culture of safety, efficiency, and continuous improvement within the warehouse.
- Oversee accurate and timely receiving, storing, picking, and shipping of products.
- Implement and maintain effective inventory control procedures to minimize discrepancies and losses.
- Regularly conduct cycle counts and physical inventories to ensure inventory accuracy.
- Operations Management- Warehousing and Distribution (4+ years)
- Tire manufacturing, food service and retail distribution (Tire Warehouse Experience is a plus)
- Development and execution of strategy / annual plans (budget, operational performance, SOP’s, customer plans, workshops, etc.)
- Metrics measurements (i.e., labor, quality, employee productivity and efficiency)
- Inventory and Labor Management
- Customer Facing
- Safety Program compliance (OSHA, Compliance Programs)
- Supply Chain Technology: WMS (SAP Preferred)
- Computer Skills (Microsoft Office)
Preferred Qualifications:
- Fluency in both English and Spanish is required. The Warehouse Supervisor must be able to effectively communicate work instructions, conduct safety meetings, provide coaching and performance feedback, and complete written documentation in both languages.
- Strong experience with SAP and WMS preferred
- Bachelor’s degree or equivalent certification in (Industrial/Mechanical) Engineering, Operations, Business Administration, or a related field
- Proven operations leadership experience in a similar fast-paced process of ecommerce, fulfillment, manufacturing, production or distribution/logistics environment
- Strong data analysis skills - Ability to produce, interpret and draw conclusions from data
- Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position
- Excellent communication skills with the ability to communicate and influence effectively at all levels
- Past experience or study of startup operations and/or 3PL environments
- Team player who can facilitate successful project work, operating to deadlines
Other essential abilities and skills:
- Leadership
- Excellent facilitator with conflict resolution
- Building relationships with key suppliers
- Change Management
- Continuous Improvement
- Financial Acumen
- Adaptable & Flexible
- Excellent written and verbal communication
- Results driven
Safety:
- Observe and follow health and safety regulations
- Enforces operating instructions and safety policies.
- Assist management in establishing warehouse standards and procedures
- Maintain detailed records of safety incidents
- Assign designated safety personnel
- Maintain warehouse in a clean, safe, and orderly condition.
Xpedient Logistics is an Equal Opportunity Employer.
Xpedient offers competitive wages, insurance benefits (medical, dental, vision and life), paid time off and holidays.
Skills Required
- At least 4 years of warehouse operations management experience in warehousing and distribution
- Fluency in both English and Spanish
- Experience with labor management, inventory management, operational metrics, and warehouse fulfillment
- Knowledge of safety programs and OSHA compliance
- Proven operations leadership experience in ecommerce, fulfillment, manufacturing, production, distribution, logistics, or a similar fast-paced environment
- Strong data analysis, analytical thinking, communication, leadership, and conflict-resolution skills
- Experience with SAP and warehouse management systems
- Bachelor's degree or equivalent certification in Industrial Engineering, Mechanical Engineering, Operations, Business Administration, or a related field
- Experience in tire manufacturing, food service, or retail distribution; tire warehouse experience is a plus
- Experience with startup operations or third-party logistics environments
- Microsoft Office computer skills
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The Company
What We Do
Xpedient Logistics is a full-service third-party logistics provider supporting businesses with warehousing, transportation management, supply-chain management, order fulfillment, labor needs, freight handling, and transloading. Its services include integrated logistics tailored to customer goals, alongside warehousing and order fulfillment operations. Xpedient says it aims to create an advantage for customers by making everyday operations better and delivering responsive, experienced support across North America.
