About Paraco:
Paraco Gas Corporation is the largest privately held propane marketer in the Northeast. As a local, family-owned company with 50 years of experience in the propane industry, we are proud to be recognized as the 10th largest propane retailer and 2nd largest independent marketer of propane nationally (LP Gas Magazine Survey 2018). By putting customers first in everything we do, our professional services team, our extensive fleet and our unparalleled supply availability enable Paraco Gas to be an energy services leader.
The Operations Supervisor is responsible for maintaining high service standards across assigned locations, promoting a safety-first culture, and improving operational efficiency. This position reports to the Regional Area Manager and works closely with leadership to support business growth, customer satisfaction, and employee development.
- Operations Leadership: Maintain and enforce operational standards related to customer service, facility maintenance, vehicle readiness, and employee training.
- Team Supervision: Lead, coach, and develop drivers, technicians, and yard employees while reinforcing accountability, safety, and company values.
- Customer Support: Assist with customer deliveries, service work, and installations when needed to support operational requirements.
- Safety Leadership: Conduct safety meetings, enforce company policies, investigate accidents and injuries, and implement corrective and preventive measures.
- Facility Management: Maintain clean, organized, and professional facilities that comply with company standards and applicable safety regulations.
- After-Hours Support: Participate in after-hours and emergency response coverage as required.
- Employee Development: Partner with leadership to provide training, performance coaching, and career-development opportunities.
- Operational Performance: Monitor productivity, service quality, scheduling, staffing, and other key performance indicators.
- Five or more years of experience in operations, service, logistics, or a related field.
- Previous supervisory or team-leadership experience preferred.
- Facility management experience is a plus.
- CETP certifications in service and delivery, or the ability to obtain them.
- Valid Class B CDL with HazMat and Tank Vehicle endorsements, or the ability to obtain the required licensing.
- Strong communication, leadership, problem-solving, and organizational skills.
- Ability to coach, train, and hold frontline employees accountable.
- Demonstrated commitment to teamwork, customer service, and workplace safety.
- Medical, dental, and vision coverage
- Disability insurance
- 401(k) with company match
- Paid time off and company holidays
- Company-paid training and tuition reimbursement
- Employee propane discounts
- Company-provided uniforms
- Employee wellness programs
Power your journey. | Visit https://www.paracogas.com/about-us/careers/
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Skills Required
- Five or more years of experience in operations, service, logistics, or a related field
- Previous supervisory or team-leadership experience
- Facility management experience
- CETP certifications in service and delivery, or ability to obtain them
- Valid Class B CDL with HazMat and Tank Vehicle endorsements, or ability to obtain the required licensing
- Strong communication, leadership, problem-solving, and organizational skills
- Ability to coach, train, and hold frontline employees accountable
- Commitment to teamwork, customer service, and workplace safety
What We Do
At Paraco, our driving force is a commitment to delivering sustainable energy solutions to every homeowner and business we proudly serve. As the preferred propane provider in the Northeast, we are fueled by innovation, reliability, and a dedication to customer satisfaction. Paraco stands as the cornerstone of energy excellence, shaping a brighter, greener tomorrow that is both environmentally conscious and fosters stronger connections within the communities we serve. Our Reach: Paraco is privileged to serve over 120,000 retail customers and cater to the needs of 1 million BBQ enthusiasts through our exchange program, spanning 8 states in the Northeast. We’re honored to be a leading force in delivering clean and reliable energy solutions that power homes, businesses, and outdoor experiences. ? Recent Company Awards - Dan’s Paper Best of the Best - Dan’s Paper Hall of Fame - Herald Long Island Business - Westchester’s Best of Business - WestFair Family Business These accolades stand as a testament to our commitment to excellence, and we strive to exceed expectations in every aspect of our operations. Our success is built on a foundation of: Innovation: Constantly seeking innovative solutions to meet evolving customer and environmental needs keeps us at the forefront of our industry. Reliability: Customers trust Paraco for consistent and reliable energy solutions. Our dedicated team ensures their energy needs are met to the highest standards. Customer Satisfaction: Placing customer satisfaction at the heart of everything we do, we value the relationships we build and are committed to delivering exceptional service. Community Focus: Understanding the importance of community, we actively contribute to the well-being of the regions we serve, striving to create a more interconnected and sustainable future. Join us on our journey towards a cleaner, more sustainable future. At Paraco, we are not just your propane provider – we are your partner in building a better tomorrow.
