Role Specific Information
Job Description
Shifts Available:
Weekends - (Friday, Saturday, Sunday's) Night Shift (5pm-4:30am)
About the Role
As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.
What You’ll Do
- Manage the workflow of several departments in conjunction with individual department supervisors
- Develop and maintain accuracy standards to ensure unit inventory integrity
- Align with business partners to resolve issues and ensure efficient service
- Ensure dynamic staffing to meet company goals
- Effectively manage staff to meet productivity and cost goals
- Evaluate and track level of service and accuracy standards
- Leads direct reports to achieve unit goals by Kohl's policies and practices
- Increase associate engagement by developing and communicating a clear vision
- Maintain open communication, set clear objectives and remove barriers
- Develop an effective staff through coaching and performance feedback
What Skills You Have
Required
- Prior experience managing teams in a distribution warehouse environment
- Working knowledge of automated distribution and warehouse systems
- Bachelor’s or advanced degree
- Strong interpersonal communication skills
- Working knowledge of Warehouse Management Systems
- Flexibility in hours to support multi-shift operations
Preferred
- Lean Techniques or Process/Continuous Improvement Methodologies
- Ability to build and maintain connections with a team to drive results
- Experience interpreting and managing data
- 1-2 years of experience with Operations and Operational Support Systems (WMS, WCS, LMS, etc)
- 1-2 years automated MHE and SQL experience
- MBA or equivalent experience
- Effective verbal and written communication skills
- Ability to work well under pressure and as a team for the achievement of customer satisfaction
- Ability to work under general supervision and use knowledge and experience to provide quality support to the user community
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You’ll Do” Section.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Ability to learn and comply with all company policies, procedures, standards and guidelines.
Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others.
Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units.
Ability to complete or oversee the completion of assigned projects in a timely manner.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 9 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Working Conditions
Exposure to noise and moderate but varying temperatures
Kohl’s uses Biometric equipment for various business purposes, which may include timekeeping, access, secure entry/exit, temperature/wellness screenings, or other business operations
Skills Required
- Prior experience managing teams in a distribution warehouse environment
- Bachelor's or advanced degree
- Strong interpersonal communication skills
- Working knowledge of automated distribution and warehouse systems
- Working knowledge of Warehouse Management Systems
- Flexibility to work hours supporting multi-shift operations
- Lean techniques or process/continuous improvement methodologies
- Ability to build and maintain team connections to drive results
- Experience interpreting and managing data
- 1-2 years of experience with operations and operational support systems, including WMS, WCS, or LMS
- 1-2 years of automated MHE and SQL experience
- MBA or equivalent experience
- Effective verbal and written communication skills
- Ability to work under pressure and as part of a team to achieve customer satisfaction
- Ability to work under general supervision and support users using relevant knowledge and experience
- Ability to lift up to 50 pounds frequently and occasionally more than 50 pounds with a two-person lift
- Ability to stand and walk for at least nine hours per shift
- Ability to climb, squat, bend, twist, reach, lift, grasp, push, and pull frequently
- Ability to comply with health, safety, attendance, scheduling, dress code, and company policy requirements
Kohl's Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kohl's and has not been reviewed or approved by Kohl's.
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Retirement Support — Feedback suggests the 401(k) plan is a standout, offering a dollar‑for‑dollar company match up to 5% with contributions available from day one. Eligibility and vesting mechanics are presented as straightforward for eligible roles.
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Parental & Family Support — Paid parental leave includes 12–14 weeks for birthing parents and 6 weeks for other eligible parents. Feedback suggests this is a meaningful family‑support element within the package.
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Wellbeing & Lifestyle Benefits — The package includes a 15% everyday associate discount that can rise to 35% on select days, access to an Employee Assistance Program, and low‑ or no‑cost wellness centers in eligible locations. Feedback suggests these everyday perks add tangible value alongside core benefits.
Kohl's Insights
What We Do
Kohl’s is a leading omnichannel retailer with more than 1,100 stores in 49 states Kohl's business is built on a solid foundation of more than 65 million customers, an unmatched brand portfolio, industry-leading loyalty and Kohl's Card programs, a convenient and accessible nationwide store footprint, and large digital business on Kohls.com and the Kohl's mobile app. Our Vision: - The retailer of choice for the active and casual lifestyle - Destination for active and casual lifestyle as well as beauty for the entire family — from the most trusted brands, always delivering quality and discovery - Leading with loyalty and value through best-in-class rewards programs - Differentiated omnichannel experience — easy and inviting, no matter how our customer wants to shop
