The Role
Assists senior management with daily lodge operations, including guest relations, check-ins and check-outs, complaint resolution, housekeeping and food service oversight, staff scheduling and supervision, stock control, ordering, reporting, and property inspections. The role requires hospitality experience, strong communication and leadership potential, PMS and Microsoft Office familiarity, schedule flexibility, and reliable transportation.
Summary Generated by Built In
a premier hospitality destination dedicated to providing exceptional guest experiences, scenic views, and top-tier service. We are looking for an energetic, passionate, and detail-oriented Junior Lodge Manager to join our dynamic team and help oversee daily operations.
Role Overview
As the Junior Lodge Manager, you will work closely with senior management to ensure the smooth day-to-day running of the property. This is a hands-on role perfect for an ambitious hospitality professional looking to advance their career in lodge management.
Key Responsibilities
- Guest Relations: Welcome guests, manage check-ins/check-outs, and resolve guest queries or complaints efficiently to maintain high satisfaction.
- Operational Supervision: Oversee housekeeping, front of house, and food and beverage services to ensure standard operating procedures are met.
- Staff Coordination: Assist in supervising, scheduling, and motivating the team.
- Administration: Handle basic administrative tasks, stock control, ordering, and daily reporting.
- Property Management: Conduct regular walk-throughs to ensure the property, rooms, and common areas are pristine and well-maintained.
Requirements
Requirements & Qualifications
- Experience: Minimum of 1–2 years of experience in a hospitality or lodge environment (front of house, duty management, or similar role).
- Education: A diploma or certificate in Hospitality Management or Tourism is advantageous.
- Skills: Excellent communication, strong leadership potential, and problem-solving abilities.
- Tech-Savvy: Familiarity with hospitality property management systems (PMS) and MS Office.
- Flexibility: Willingness to work hospitality hours, including weekends, evenings, and public holidays.
- Logistics: Valid driver’s license and dependable transport.
Benefits
What We Offer
- Competitive salary scaled to your experience.
- Opportunities for career growth and mentorship within the hospitality industry.
- A beautiful, vibrant working environment.
Skills Required
- 1–2 years of experience in hospitality or a lodge environment
- Diploma or certificate in Hospitality Management or Tourism
- Excellent communication skills
- Strong leadership potential
- Problem-solving abilities
- Familiarity with hospitality property management systems (PMS)
- Familiarity with Microsoft Office
- Willingness to work weekends, evenings, and public holidays
- Valid driver's license
- Dependable transport
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Bushwise provides practical field-guide and conservation career training in Southern Africa, with safari-guide courses lasting from three days to 12 months and conservation training from two weeks to one year. It is the exclusive Southern African training provider for International Field Guide Association certification and standards. Founded to address the need for professional, qualified safari guides, Bushwise aims to help ethically sustain the natural environment.
