Operations Supervisor

Posted Yesterday
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West Chester, OH, USA
In-Office
Entry level
Logistics • Transportation
The Role
Supervise service center operations, including freight routing, scheduling, delivery appointments, billing, manifesting, personnel performance, recruiting, training, safety compliance, and dock activities. Monitor service and production standards, coordinate with shift personnel, maintain facility operations, communicate with customers, and support accident investigations and corrective actions. The role oversees drivers and dockworkers in an LTL transportation environment.
Summary Generated by Built In
Overview
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
  • Paid holidays (8); paid vacation and personal days
  • 401(k) plan, Company Match

Responsibilities

As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers’ freight in an error-free manner.

  • Compile production and service records and measure conformance to standards
  • Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
  • Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
  • Set up appointment freight deliveries
  • Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
  • Maintain excellent communication with external and internal customers
  • Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
  • In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
  • Ensure that Service Center premises are protected and maintained
  • Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
  • Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
  • Assist with the facilitation of information meetings with Service Center team members
  • Effectively handle special assignments as directed
Qualifications
  • Knowledge of the LTL/ Transportation Industry
  • Has managed Drivers and Dockworkers
  • Knowledge of the surrounding geographical area to the Service Center
  • Legally eligible to work in the United States
  • Must be at least 18 years of age
  • Fluent in English
Benefits
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
  • Paid holidays (8); paid vacation and personal days
  • 401(k) plan, Company Match
Physical DemandsThis position requires the ability to perform a combination of administrative and operational duties in an office and dock environment. Duties may include standing and walking for extended periods, pushing or pulling equipment, operating material-handling equipment, and occasionally assisting with physical dock tasks such as handling freight and related materials.   * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills Required

  • Knowledge of the LTL transportation industry
  • Experience managing drivers and dockworkers
  • Knowledge of the geographic area surrounding the service center
  • Legally eligible to work in the United States
  • At least 18 years of age
  • Fluent in English
  • Ability to perform administrative and operational duties in an office and dock environment
  • Ability to stand and walk for extended periods and occasionally handle freight or related materials
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The Company
HQ: Dayton, Ohio
1,720 Employees
Year Founded: 1981

What We Do

Welcome to the official Dayton Freight Lines Linkedin Page. Many companies deliver freight, Dayton Freight delivers SERVICE! This page will help communicate our philosophy, culture, achievements and career opportunities. Company Overview Founded in 1981, Dayton Freight is a private, union-free LTL freight carrier headquartered in Dayton, Ohio. With 54 Service Centers in the Midwest region, Dayton Freight offers shippers 1 or 2 day service to thousands of points throughout an 13 state area. With our Strategic Alliance Network, we can serve all of the United States, Canada, Mexico, Puerto Rico and Guam. With an emphasis on company-owned facilities and a culture that is professional, positive and people-centered, we attribute our growth to the dedication of our employees and the loyalty of our customers and business partners. Our Mission "The mission of Dayton Freight Lines, Inc. is to be the recognized leader in providing high quality regional LTL transportation services. We will accomplish our mission through trained and empowered employees who are dedicated to continuous improvements that focus on our customers and internal processes. Our ultimate measure of success will come from customer loyalty and partnerships. The services provided by Dayton Freight Lines, Inc. are the end result of our efforts and designed to meet or exceed our customers’ needs and expectations."​ Our Vision Delivering Value Today. Driving The Standard For Tomorrow

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