We are a part of The Jamaica National Group Limited and
together, we represent a globally respected brand, boldly finding ways to
enrich lives and build better communities. Our core values make us who we are
and are demonstrated in everything we do; rooted in RESPECT we believe our
everyday jobs contribute to something bigger than ourselves. We are dependable
and pride ourselves in our authenticity and in the transparent solutions we
create that bring value to our customers.
The Jamaica Automobile Association (JAA) is seeking a
highly results driven OPERATIONS SUPERVISOR who will lead the
Transportation and Logistics Division The role ensures smooth fleet operations,
compliance with regulatory standards and excellent customer service pertaining
to roadside assistance and other services.
Job Category – SUPERVISORY
Contract - PERMANENT
KEY RESPONSIBILITIES
o Leads and develops a team of drivers and
custodians through coaching, training and performance management
o Manages daily customer service operations
including chauffeur services, airport transfers and shuttle scheduling
o Handles daily calls and email correspondence in
a professional manner
o Ensures compliance with safety in adherence to legal
and regulatory standards and conducts on road supervision and monitors for
unsafe practices
o Designs and implements effective logistics
plans, schedules and coordinates vehicles for efficiency
o Manages fleet maintenance, repairs, valuations
and risk assessments
o Coordinates lease services such as vehicle
documentation, fitness fees and renewals
o Handles administrative duties including time and
attendance, storeroom management and daily monitors security personnel
o Pursues professional development opportunities
to enhance skills and organizational growth
REQUIREMENTS
· Bachelor’s Degree in Business Administration or
related discipline
· At least two years’ experience in a similar capacity
· Certificate in Supervisory Management would be a
distinct advantage
· Willingness to work flexible hours as required
Ø Strong communication and organizational skills
Ø Customer and Marketing focus mindset
Ø Excellent analytical thinking and team
leadership skills
Ø Proficiency in Microsoft Office Suite
APPLICATIONS CLOSING DATE: August 7, 2026
Skills Required
- Bachelor's degree in Business Administration or a related discipline
- At least two years of experience in a similar capacity
- Certificate in Supervisory Management
- Willingness to work flexible hours as required
- Strong communication and organizational skills
- Customer and marketing-focused mindset
- Excellent analytical thinking and team leadership skills
- Proficiency in Microsoft Office Suite
What We Do
The Jamaica National Group Limited is a Jamaican financial-services group whose member companies include JN Bank, Total Credit Services, JN Life Insurance, and MC Systems. Through banking, credit, insurance, and ICT-related businesses, it serves personal and business customers. The group presents itself as a globally respected brand committed to enriching lives, developing employees, and creating opportunities through its connected companies.
