Operations Supervisor

Reposted 8 Days Ago
Be an Early Applicant
Grand Rapids, MI, USA
In-Office
41K-46K Annually
Entry level
Professional Services • Security
The Role
Supervise security staff at assigned sites, create schedules, find coverage for call-ins, enforce site procedures, maintain safety and professional conduct, communicate with police and staff, and provide customer-focused de-escalation. Training provided with salary increase upon completion.
Summary Generated by Built In

Description

  

Grey Dog Security is a growing company, offering a team-oriented workplace committed to providing our employees with a safe and supportive work environment, as well as the opportunity to grow and develop professionally.

Being very active in the community we serve, we believe in giving back. We encourage our employees to get involved as well.

We are seeking a highly motivated and responsible individual to join our team as a Security Operations Supervisor. This position is crucial in ensuring the safety and security of our clients’ property through visible presence, proactive enforcement of security protocols, and the appropriate use of firearms, if applicable. You will be entrusted with a significant responsibility, and we are looking for a candidate who demonstrates exceptional professionalism, integrity, and commitment to maintaining a safe and secure environment.

To excel in this role, a Security Operations Supervisor must remain highly alert and maintain a professional demeanor. It is important to be able to maintain a calm disposition during intense situations, be able to make appropriate decisions, and communicate with skills reflecting strong verbal de-escalation and customer service.

Scheduling:

  • Open Shift Availability required
  • Full-Time Schedule
  • Training period salary $41,000/year in the first two months (training period); automatically increases to $46,000/year upon completion of training period.

Job Responsibilities:

  • Job responsibilities change dependent upon site/venue
  • Creating guards schedules for your designated site
  • Finding coverage for call-ins
  • Ensuring work is done correctly and meeting organizational standards
  • Uphold and maintain all site procedures and standards
  • Remain vigilant to maintain site safety
  • Swiftly address any violations/trespassing
  • Utilize excellent customer service skills
  • Communicate rules effectively as needed
  • Communicate with police and/or other staff members appropriately
  • Should be familiar with company rules, safety regulations, and operational procedures to ensure that the team is following the correct protocols.

Requirements

  • Prior security experience is preferred
  • Prior management experience is preferred
  • Valid Michigan Concealed Pistol License is preferred
  • Flexible availability
  • Must be 18 years of age
  • Must have high school diploma or equivalent
  • Background checks are required (Felonies and certain misdemeanors disqualify)
  • Drug screen required
  • Ability to maintain focus and strong attention to detail
  • Must be able to sit/stand or walk for extended periods of time
  • Must maintain professional appearance and uphold company standards of behavior
  • Reliable transportation is necessary

Skills Required

  • Open shift availability
  • Full-time schedule
  • Flexible availability
  • Must be 18 years of age
  • High school diploma or equivalent
  • Background check required (felonies and certain misdemeanors disqualify)
  • Drug screen required
  • Reliable transportation
  • Ability to sit, stand, or walk for extended periods
  • Maintain professional appearance and company standards of behavior
  • Ability to maintain focus and strong attention to detail
  • Familiarity with company rules, safety regulations, and operational procedures
  • Strong verbal de-escalation and customer service skills
  • Prior security experience
  • Prior management experience
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The Company

What We Do

Grey Dog Security is a premier security solutions provider based in Grand Rapids, Michigan, dedicated to ensuring the safety of clients and their communities. They offer a comprehensive range of services, including manned guarding, mobile patrols, armed security, and executive protection. Committed to professionalism and trust, the company provides tailored security plans for diverse industries, focusing on visible deterrence, rapid response, and building strong relationships to foster a safer environment.

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