Operations Supervisor - Supply Chain Management

Posted Yesterday
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Rochester, MN, USA
In-Office
Senior level
Healthtech
The Role
Supervise supply chain team operations including staffing, scheduling, performance management, and payroll. Lead procurement, vendor management, procure-to-pay, and master data initiatives. Drive process improvements, financial reporting, compliance with policies, and outsource vendor oversight. Collaborate across Mayo Clinic sites to implement solutions, conduct benchmarking/audits, and represent Supply Chain at industry events.
Summary Generated by Built In

Manages the overall work flows and work assignment coordination. Responsible for all personnel-related issues, including recruitment/selection, performance appraisals, feedback, staff development and growth, scheduling, timekeeping, payroll, and staff/resource issues. Identifies and addresses resource requirements related to work flows. Recommends, leads, and participates on a variety of operational, technology and/or multi-disciplinary projects and work groups within Supply Chain Management and related areas. Collaborates with internal and external suppliers of information and services in managing the effectiveness of the overall work processes across Mayo Clinic. Consults and collaborates with Mayo Clinic, MCHS and site personnel regarding procurement, payment, reimbursement processes, policies, contracting strategies, vendor/supplier management negotiations and/or account management. Initiates, develops, facilitates and implements solutions to improve financial and operational performance (e.g. billing, accounting, P2P activities and processes) across Mayo Clinic and MCHS sites. Facilitates, organizes and participates with institutional and departmental task forces to address some Supply Chain Management issues, Procure to Pay and Master Data Management issues, enhance Mayo Clinic policies, improve operational processes, and enhance the unit's ability to respond to vendor, procurement, accounts payable, employee reimbursement and policy issues. Serves as an institutional resource regarding Supply Chain Management policies, account coding, processing issues, and systems issues. Coordinates and oversees any outsource company activities and relationships. Conducts research and analysis, benchmarking, and audits to ensure reasonableness and accuracy of information along with identifying and implementing best practices and improvements. Facilitates change management and promotes diversity. Manages the process of procuring supplies, equipment, services and inventory within their team while ensuring compliance with Mayo policies including spend authorization thresholds. Develops, implements, and maintains programs and tools for financial reporting; the interpretation and implementation of administrative, accounting, finance, and travel rules, policies and regulations. Contributes significantly to supply chain integration, which includes activities to establish and enhance financial performance and operational processes associated Supply Chain Management (SCM). Commits significant institutional dollars in the procurement of equipment, services, supplies and inventory through direct involvement with specific departments. Makes purchasing decisions, analyzing purchasing data and identifying expense management initiatives, while helping to preserve Mayo's Standard of Ethics and minimizing the financial and legal risks for Mayo. Represents Mayo Clinic, Supply Chain Management, and Finance Department interests at industry conferences.


During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question. Mayo Clinic will only see the final recording. The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.


This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

Bachelor's Degree with a minimum of six (6) years' relevant experience in supply chain, health care, finance, accounting, business, communication or systems, which includes three (3) years' previous lead/supervisor experience; Master's degree preferred. 
Demonstrated leadership, problem solving, continuous improvement, customer service, analytical experience, and strong personal computer, communication, project management, and team building skills. Experience with a variety of computer systems (Access, Word, Excel, PowerPoint, Outlook, Lawson AP/MM modules, Oracle, etc.) is preferred.

About Us
Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Skills Required

  • Bachelor's degree with a minimum of six years relevant experience, including three years supervisory/lead experience
  • Experience in supply chain, procurement, payment/reimbursement processes, contracting strategies, vendor/supplier management
  • Demonstrated leadership, problem solving, continuous improvement, customer service, and analytical skills
  • Strong communication, project management, team building, scheduling, timekeeping, and payroll oversight skills
  • Experience with Microsoft Access, Word, Excel, PowerPoint, Outlook, Lawson AP/MM modules, Oracle
  • Master's degree

Mayo Clinic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.

  • Retirement Support A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
  • Healthcare Strength Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
  • Parental & Family Support Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.

Mayo Clinic Insights

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The Company
HQ: Rochester, MN
54,000 Employees

What We Do

Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first."​ More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.

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