Operations Supervisor: SIGN ON BONUS $2,500-$3,500

Description

· Provide and document direct supervision for designated staff as per VIP Community Services policies. Prepare written annual evaluations, including the development of annual goals, on staff under his/her supervision.

· In collaboration with the Program Director, responsible for all personnel actions, including recruitment, hiring, promotion, disciplinary action and separation of program staff.

· Act as consumer advocate, assuring that all consumers’ rights are respected and that all grievances and complaints are addressed in a timely and equitable manner in accordance with all applicable laws and regulations.

· In collaboration with the Facilities, Transportation & Security (FTS) department, monitors the interior and exterior maintenance of the facility, directing resources according to need.

· Works directly with the Purchasing Department and the designated food vendor to ensure food services function in timely and nutritious manner.

· Responsible for ensuring compliance with all HRA attendance requirements.

· Perform as bursar, including distributing PNA, maintaining petty cash and MetroCard accounts in accordance with program policies and regulatory standards.

· Maintain inventory, order and distribute all consumer supplies.

· Maintain updated consumer database, bed sheets, and room assignments.

· Ensure that all therapeutic activities are properly facilitated and begin and end in a timely fashion.

· Take a leadership role in crisis intervention and provide close observation and supervision of residents in crisis.

· Ensure adherence to the Client Screening policy & procedure and toxicology protocols.

· Attend all appropriate trainings, meetings and case conferences as determined by the Program Director.

· Conduct and document required fire and evacuation drills.

· Provide and implements formal orientation plan to newly hired directly subordinate staff.

· Assure all directly subordinate staff members are adequately trained.

· Prepare all proposals and reports as needed.

· Prepare written annual evaluations on staff under his/her supervision.

· Lead quality management activities in collaboration with Program Director.

· Represent VIP Community Services at community and public forums.

· Provide on-call availability as assigned.

· Other relevant duties as assigned by Program Director.

Requirements

· High School Diploma/G.E.D. required and two (2) years of experience working within a human service setting required.

· One (1) year of experience delivering supervision preferred

· CASAC/CASAC-T preferred.

· Experience in building management including fire alarm, HVAC, plumbing and electrical systems preferred.

· Experience in residential facilities management including food services preferred.

· Ability to interact effectively with all populations served.

· Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs)

· Ability to speak, read and write the English language.

· Must be able to work a flexible schedule including evenings and weekends

· This position will require availability as needed including on call responsibilities

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