Operations Supervisor (M-Fr)

Posted 4 Days Ago
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Brownsburg, IN, USA
In-Office
Entry level
Music • Retail
The Role
Supervises distribution center operations by coordinating inbound or outbound workflow, coaching associates, monitoring productivity and accuracy, maintaining staffing, enforcing safety procedures, and ensuring daily assignments and documentation are completed. Develops team leaders, improves operational procedures, and supports production, quality, safety, and store service goals in a warehouse environment.
Summary Generated by Built In
Job Summary & ResponsibilitiesPOSITION SUMMARY

 

The M&A Supervisor, Distribution Center Operations is responsible for the planning, organizing, and coordinating of the activities of Distribution Center by providing day-to-day direct supervision and coaching of the associates to ensure production, quality, safety, and store service goals are achieved.


 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of executive management.


· Plans and coordinates workflow of the inbound or outbound departments.

· Trains, motivates, monitors, and evaluates performance of team members.

· Monitors and ensure productivity and accuracy standards are maintained throughout their appropriate department.

· Issues written and oral instructions to personnel to ensure conformance to policies and procedures.

· Develop team leaders to effectively oversee the daily job tasks of their assigned associates.

· Examines and standardized procedures to improve efficiencies of workers.

· Reviews and ensures all paperwork and daily assignments are completed in allotted time frame (i.e. time clock corrections, attendance, daily productivity)

· Maintains an appropriate staffing level within their area to accomplish the Distribution Centers goals.

· Work effectively and communicate and relate well with others. Maintain effective and constructive working relationships.

· Uphold safety and accident prevention programs to ensure a safe work environment.

· Preserve a union free work environment by demonstrating care and concern for associates.

Preferred Qualifications
EDUCATION AND EXPERIENCE

 

· High School Diploma or equivalent required; BA/BS degree preferred;

· Previous distribution center/warehouse experience required;

· Previous supervisory or leadership experience in a distribution or production setting is required;

· A working knowledge of DAX Warehouse Management System is preferred;

· Must be certified, or have the aptitude to be certified, to run all powered equipment;

· Computer skills: Excel, Word, PowerPoint preferred


PHYSICAL DEMAND AND WORK ENVIRONMENT

· Work conducted in a warehouse and/or office environment.

· Must be able to use a computer and mouse.

· Continuous mental and/or visual attention; the work requires constant alertness in a warehouse environment.

· The noise level is moderate.

· Able to lift 30 – 40 lbs. on a frequent basis.

· Able to lift up to 50 lbs. on an occasional basis.

· Must be able to work flexible schedule, including overtime or hours outside of normal schedule.

· Able to stand for long periods of time and work in hot conditions.

· The physical demand typically applied in this job includes lifting, pulling, reaching, carrying, pushing, standing, walking, stooping, and bending.

· FLSA status: Salaried, Exempt.

· Monday – Friday Schedule

Skills Required

  • High school diploma or equivalent
  • Previous distribution center or warehouse experience
  • Previous supervisory or leadership experience in a distribution or production setting
  • Bachelor’s degree
  • Working knowledge of DAX Warehouse Management System
  • Certification, or aptitude for certification, to operate all powered equipment
  • Computer skills using Excel, Word, and PowerPoint
  • Ability to lift 30–40 pounds frequently and up to 50 pounds occasionally
  • Ability to work flexible schedules, overtime, and hours outside the normal schedule
  • Ability to stand for long periods and work in hot warehouse conditions

Guitar Center, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guitar Center, Inc. and has not been reviewed or approved by Guitar Center, Inc..

  • Wellbeing & Lifestyle Benefits — The package highlights free Talkspace access, tuition reimbursement, DailyPay, and a generous gear discount, with musician‑friendly programs such as Gig Leave. These lifestyle‑oriented offerings can meaningfully enhance the experience for employees who value music‑centric perks.
  • Leave & Time Off Breadth — Paid time off, paid holidays, and Gig Leave are explicitly promoted across postings. These options provide schedule flexibility for eligible associates to pursue performances and personal time.
  • Retirement Support — A 401(k) with company match is part of the standard offering. This adds a structured pathway for long‑term savings.

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The Company
HQ: Westlake Village, CA
10,000 Employees
Year Founded: 1964

What We Do

Guitar Center is an American musical instrument retailer chain that sells guitars, amplifiers, drums, keyboards, recording equipment, and accessories. It operates numerous locations across the United States and online.

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