SUMMARY
Under the direction of the Operations Manager, the Operations Supervisor is responsible for the coordination and supervision of all inbound and outbound shipments and tracking. The Operations Supervisor communicates shift activity and important information to all employees as well as management in staff meetings. The Operations supervisor is also responsible for managing material handlers, team members, and conduct team building, and process training. Additionally, the Operations Supervisor is accountable for safety and good housekeeping within HJI and client guidelines. As a member of the HJI Team your success is measured with daily practice of our Core Values:
- INTEGRITY: We do the right thing. We are real, honest, ethical, and trusted to adhere to our word.
- COMMITMENT: We are dedicated to the success of our customers, employees, and partners by continuously pursuing perfection with pride, passion and performance.
- ACCOUNTABILITY: If it has to be, it's up to me.
- DIVERSITY: We're greater when we're equal. We value innovation from an inclusive way of thinking and appreciate differences and commonalities of all people, all backgrounds, and all perspectives.
- LEADERSHIP: We lead with Humility, Authenticity, Vulnerability, and Empathy. We H.A.V.E. it.
- TEAMWORK: We work together and across boundaries to encourage trust, collaboration, and respectful relations to help our company win.
JOB RESPONSIBILITIES:
- Maintaining and adhering to the day to day shipments in and out of the facility.
- Supervise warehousing operations in accordance with company and safety policies and procedures.
- Training, coaching, conducting production reviews (time study), and administering disciplinary action when needed.
- Incoming and outgoing shipments and product to ensure accuracy, completeness, and condition of shipments. This includes preparation and required data input for all daily inbound/outbound loads.
- Coordinate with the Inventory team for all incoming material ensuring that loads are shipped in the correct order and orientation.
- Contacting dedicated route drivers when driver schedules are not being kept according to dedicated schedule.
- Conduct pre-shift meetings. Communicate company and customer expectations to all employees.
- Ensure safe operation of all warehouse equipment and enforce all company and safety rules and practices.
- Ensure a safe and healthy workplace and address compliance issues.
- Complete necessary shift paperwork.
- Ensure compliance to all standard operating procedures and job safety analysis.
- Under the guidance of the Management Team, review and develop an understanding of the ISO 9001 certification processes. With the direction of management, ensures the requirements are met and supported by quality assurance procedures, work instructions and quality records.
- Communicate important and pertinent information to all Shift Operation Supervisors and Managers.
- Use 5S Auditing process
- Make payroll adjustments and approve time cards for employees.
- Conduct Daily Audits on employees and location of product to ensure accuracy and accountability.
- Other Duties and Responsibilities as assigned.
EDUCATION and/or EXPERIENCE
- Associate degree preferred, or 2 or more years of experience in logistics and/or training; or equivalent combination of education and experience.
- Previous MHE experience preferred; but not required.
- Previous Warehouse picking, packing, receiving, inventory control experience preferred; but not required.
- Previous RF scanner experience preferred
- Previous material handling/fork truck experience preferred; but not required
- Able to work in fast paced environment
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Strong interpersonal, written, and oral communication skills. Ability to write routine reports and correspondence and to speak effectively before groups of customers or employees of the organization. Ability to communicate to all employees at all levels effectively.
COMPUTER RELATED SKILLS
Excellent computer skills with a proficiency in Microsoft applications, Outlook, correspondence and a high level of comfort with Technology including managing and troubleshooting WMS systems.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situation where only limited standardization exists. Identifying those standardization gaps while developing strategic processes for measured success. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS & WORK ENVIRONMENT:
The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 70 pounds. Standing and walking on feet for up to 10 hours or more. Constant bending, twisting, stooping, and reaching below and above the shoulders. Spend majority of time in non-climate controlled warehouse
**The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. **
Skills Required
- Associate degree or at least two years of logistics and/or training experience, or an equivalent combination of education and experience
- Ability to work in a fast-paced environment
- Ability to read and interpret safety rules, operating instructions, maintenance instructions, and procedure manuals
- Strong interpersonal, written, and oral communication skills
- Ability to write routine reports and communicate effectively with employees and customers
- Excellent computer skills and proficiency with Microsoft applications and Outlook
- Comfort managing and troubleshooting warehouse management systems
- Ability to solve practical problems and interpret written, oral, diagram, and schedule-based instructions
- Previous material handling equipment experience
- Previous warehouse picking, packing, receiving, or inventory control experience
- Previous RF scanner experience
- Previous material handling or forklift experience
- Ability to stand and walk for up to 10 hours or more and occasionally lift or move up to 70 pounds
What We Do
HJI Supply Chain Solutions is a 3PL provider offering comprehensive warehousing, fulfillment, manufacturing support, and logistics services. They focus on partnership, performance, and purpose to streamline operations for clients across various industries.









