Job Description:
Who We Are:
We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are.
We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.
Cart.com Fast Facts:
6,000+ customers worldwide
1,600+ employees globally
14 warehouses nationwide, totaling over 8 million square feet of space
Our software lists $10+ trillion in product value across channels
Our digital and physical operations support $8+ billion in Gross Merchandise Value
Our values:
Cart.com is building a company that is committed to living out these 6 core values:
Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
Remember to be human: We work hard, but we leave room for the people, places and things that we love.
This is a Onsite role in Florence, NJ and a 1st shift schedule (M-F 6am start time)
What You’ll do:
The Inbound Operations Manager is responsible for leading all inbound functions within the fulfillment center, including receiving, returns processing, putaway, and replenishment. This role ensures smooth material flow, accurate inventory management, and effective labor planning to meet client expectations and operational goals.
Key Responsibilities:
Oversee receiving, returns, putaway, and replenishment operations across multiple shifts.
Manage inbound scheduling and communication with clients to ensure timely and accurate processing.
Lead and develop a team of managers, supervisors, and associates—approximately 100+ team members.
Ensure staff are trained on warehouse management systems (WMS) and standard operating procedures (SOPs).
Drive inventory accuracy through cycle counts, physical inventories, and shrink reduction strategies.
Align labor planning with client forecasts and operational capacity, optimizing performance and cost.
Monitor and improve key performance indicators (KPIs), including units per hour (UPH) and service levels.
Maintain organized forward pick and reserve locations for over 100,000 SKUs.
Communicate capacity constraints and operational needs to support company growth and efficiency.
Foster a safe, collaborative, and high-performing team environment through mentorship and consistent communication.
Who You are:
A leader with the ability to influence
A high level communicator both orally and written
Able to multi-task and adapt to a changing environment
A Problem Solver
Team oriented with strong interpersonal skills
What You've Done:
3+ yrs warehouse operations experience within 1 of the following....replenishment, receiving, outbound, inventory, special projects & returns
1+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels.
Systems experience with WMS, OMS, Excel, and other Office applications.
High School diploma or GED.
Top candidates will also have:
You have successfully utilized data to support decisions and drive success in your responsible areas
Prior 3PL operations experience.
Physical Work Environment:
Able to work 2nd shift: Monday-Friday 3:30pm-12pm
Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).
Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)
Able to maintain attention and concentration for extended periods of time
Able to work overtime including extended schedules during peak seasons.
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- 3+ years warehouse operations experience
- 1+ years of supervisory or lead experience
- High School diploma or GED
- Systems experience with WMS, OMS, Excel, and other Office applications
Cart.com Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cart.com and has not been reviewed or approved by Cart.com.
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Parental & Family Support — Paid parental leave is described as generous and well above typical norms; adoption assistance and childcare support augment family coverage.
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Retirement Support — A 401(k) match with immediate vesting is highlighted, reinforcing long‑term financial support.
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Leave & Time Off Breadth — Unlimited PTO and generous leave policies are emphasized for many corporate roles, alongside paid holidays and sick time.
Cart.com Insights
What We Do
Cart.com is the leading provider of unified commerce and logistics solutions that enable B2C and B2B companies to sell and fulfill anywhere their customers are. The company’s enterprise-grade software, services and logistics infrastructure, including its own network of omnichannel fulfillment and distribution centers, are used by some of the world’s most beloved brands and most complex organizations to unify commerce operations across channels and drive more efficient growth. For more information, please visit Cart.com and LinkedIn.
Why Work With Us
We are a team who live by our core values.
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