Operations Supervisor (Field Service)

Job Description
The Operations Supervisor is a critical leadership role responsible for the day-to-day operational success of a BAE Systems field service site. This individual ensures that all site activities-including maintenance, repair, and equipment testing-are executed safely, efficiently, and in strict accordance with quality and regulatory standards. The Operations Supervisor serves as a primary bridge between tactical site execution and strategic program management, supporting the Site Manager and Program Manager in achieving operational milestones and maintaining a high-performance working environment.
Key Responsibilities
Site Operational Leadership
Daily Operations: Oversee all daily site activities, ensuring the seamless execution of maintenance, repairs, and testing for equipment and vehicles.
Resource Planning: Collaborate with the Site Manager and Program Manager to develop and implement site plans, focusing on direct labor utilization, goal setting, and milestone achievement.
Problem Resolution: Identify and proactively address technical, logistical, and personnel challenges to minimize operational downtime.
Reporting & Analytics: Analyze operational data and key performance indicators (KPIs) regarding quality, safety, and performance to support data-driven decision-making.
Quality & Safety Governance
Program Development: Develop, implement, and maintain comprehensive site-wide Quality and Safety programs.
Regulatory Compliance: Ensure all operations meet or exceed ISO 9001 (Quality) and OSHA (Safety) standards.
Audit & Inspection: Lead regular internal audits and inspections to ensure continuous compliance and risk mitigation.
Training: Establish and deliver training and awareness programs to ensure all site personnel are proficient in current quality and safety procedures.
Logistics & Personnel Management
Team Support: Provide direct leadership and support to technicians and administrative staff, fostering a culture of accountability and professional growth.
Inventory Control: Manage BAE-controlled inventory, including spare parts, tools, and equipment (independent of program assets).
Supply Chain Coordination: Act as the primary point of contact for suppliers and manufacturers to ensure the timely delivery of critical components and services.
Required Education, Experience, & Skills
Operational Management: Proven experience supervising operations within a field service or industrial environment.
Regulatory Knowledge: Strong working knowledge of OSHA and ISO 9001 standards.
California Compliance: Demonstrated familiarity with California-specific regulations, including Cal/OSHA and state-level environmental mandates regarding waste management and pollution prevention.
Logistics: Experience in inventory management and supply chain coordination.
Leadership: Ability to lead multi-disciplinary teams of technicians and administrative staff.
Preferred Qualifications
Certification: Professional certifications in Quality Management (e.g., Six Sigma, ISO Auditor) or Safety (e.g., OSHA 30).
Permitting: Experience obtaining and maintaining state and local operational permits within the state of California.
Defense Industry Experience: Previous experience working within a defense contracting environment or on a government-funded program.
Preferred Education, Experience, & Skills
4 year degree in Org Ops and/or Business
PMP
Pay Information
Full-Time Salary Range: $67406 - $114590
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Platforms & Services
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
The Platforms & Services (P&S) sector under BAE Systems, Inc does the big stuff: the armored combat vehicles, naval guns, missile launchers, and ship repair...just to name a few. Our employees take pride in the work they do and why they do it. They are on the front lines every day, building our products to protect the lives of those who serve. We may be biased, but we think P&S does some of the coolest work around, and we think you will too.