Operations Supervisor 9am Start

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

The anticipated salary range is $70,000 to $75,000. Salary will be based on experience.

Shift: The shift is Monday - Friday, 9am - 6pm (covering a team that comes in at 7am and 12pm). Must be willing and able to provide coverage on other shifts when there is a Supervisor out. We do work mandatory overtime

Job Summary:

An Operations Supervisor with continuous improvement experience is responsible for overseeing daily operations while driving process improvements to enhance efficiency and productivity. This role is essential for maintaining operational efficiency and fostering a culture of continuous improvement within the organization.

Core Responsibilities:

• Team Leadership: Supervise and support the operations team, ensuring tasks are completed efficiently and safely.

• Process Improvement: Identify areas for improvement and implement strategies using Lean, Six Sigma, or other methodologies.

• Performance Monitoring: Track key performance indicators (KPIs) and analyze data to recommend process changes.

• Project Management: Lead cross-functional teams in continuous improvement projects to enhance productivity, quality, and customer satisfaction.

• Training and Development: Provide training and mentorship to team members on continuous improvement tools and techniques.

• Compliance: Ensure all operations comply with company policies and safety standards

• Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional area(s)

• Provides proactive performance feedback to teammates within assigned functions, assisting teammates, providing coaching and corrective action where needed

• Oversees assigned functions’ training, ensuring teammates receive appropriate training for their assigned job functions. Makes succession planning recommendations, assisting in identifying, attracting, developing, coaching, and retaining talent

• Responsible for achievement of assigned functions’ Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover

• Makes recommendations and implements customer service for assigned functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed

• Supports and implements the conversion of new customers at the DC to ensure successful implementation of new business

• Supervises assigned functions’ adherence to company developed SOP’s / WI’s for warehouse management and transportation

Qualifying Experience:

• Experience: Proven experience in operations management and continuous improvement.

• Education: Bachelor’s degree preferred in Business, Engineering, Operations Management, or a related field.

• Skills: Strong analytical, problem-solving, and project management skills.

• Methodologies: Familiarity with Lean, Six Sigma, or other continuous improvement methodologies

Preferred Qualifications

• Leadership: Experience leading a team in a fast-paced environment.

• Communication: Excellent communication and interpersonal skills.

• Certifications: Lean Six Sigma certification or similar credentials would be a plus.

• Technical Skills: Proficiency in data analysis and process mapping tools

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If you feel this opportunity could be the next step in your career, we encourage you to apply. 

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.