Operations Strategy Specialist

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here.

Summary

The Operations Strategy Specialist provides input to the Operations Strategies and Strategic Sourcing teams in support of Master Service Agreement (MSA) negotiations. Supports the Operations Strategies team to operationalize negotiated MSAs and ensure negotiated entitlements are leveraged in support of TRIMEDX Clinical Engineering Services (CES) field operations to deliver operational cost reductions and efficiencies. Provide consistent focus and visibility across the organization on MSA implementation statuses, compliance levels, and outcomes. Support financial and operational objectives by serving as the expert on MSA entitlements.

Responsibilities

MSA Supplier Coordination - 30%

• Participate in routine operational meetings with supplier representatives
• Request medical device service contracts from external suppliers, validate proper format and pricing in accordance with negotiated Master Service Agreements
• Coordinate with external suppliers to maintain alignment of medical device install bases

Internal Business Processes – 70%

• Participate in operational meetings with Clinical Engineering Services field operations
• Coordinate with internal functional areas and teams to ensure negotiated Master Service Agreement entitlements are leveraged in business processes to deliver cost savings and cost avoidance
• Coordinate with Internal Clinical Engineering Services Leadership to maintain alignment of medical device install bases
• Support National Strategy Program implementations through contract review, approval, and execution of service contracts
• Assist in validation, maintenance, and correction of internal databases and documents to ensure Master Service Agreement entitlements, limitations, and exclusions are understood and available for utilization by internal functional groups
• Support efforts to explore opportunities for value adds and supplier relationship expansion
• Coordinate with Supply Chain Strategic Sourcing team representatives on:
  • Hand-off processes between Strategic Sourcing and Clinical Engineering Services field operations
  • Review of entitlements and eligibility requirements
  • Analysis of expenses incurred on contracted devices and assist in reconciliation as needed
• Incorporate Master Service Agreement entitlements and contractual obligations into demand service operations
  • Assist in the evaluation and studies of entitlements to ensure their impact is fully understood and leveraged. Accounting for contractual limitations and exclusions.
• Assist with Service Operations projects as needed

Skills and Experience

• Minimum of 1 year business operations or relevant experience. Experience with operational application of legal contracts preferred
• Experience with project management processes and tools preferred
• Knowledge of medical and clinical engineering terminology preferred
• Knowledge of the healthcare or medical equipment industry preferred
• Knowledge of Microsoft Office
• Strong written, verbal, and presentation communication skills
• Ability to work effectively with other team members
• Interpersonal skills to build and maintain relationships
• Ability to set priorities and manage time amidst multiple projects
• Excellent analytical and problem-solving skills with an acute attention to detail

Education and Qualifications

• Associates degree or equivalent experience required.

At TRIMEDX, we support and protect a culture where diversity, equity and inclusion are the foundation. We know it is our uniqueness and experiences that make a difference, drive innovation and create shared success. We create an inclusive workplace by actively seeking diversity, creating inclusion and driving equity and engagement.

We embrace people’s differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.

Visit our website to view our full Diversity, Equity and Inclusion statement, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.

TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.

Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.