Operations Strategy Analyst

The Operations Strategy Analyst turns strategic direction into actionable, measurable operational pilots and initiatives. This role supports the design, execution, and evaluation of pilots that strengthen the operating model, enhance efficiency, and drive productivity and scalability.

Using data-driven analysis, the analyst informs decisions on pilot evolution and scaling while developing frameworks to measure performance, quality, and impact. Partnering closely with business, technology, analytics, and product teams, this role ensures strategies are grounded in clear outcomes and aligned with enterprise priorities.

In the Role

• Partner with business leaders to develop business cases defining operational needs, rationale, and measurable outcomes
• Support requirements development through process mapping, gap analysis, and solution recommendations
• Design and maintain strategic planning materials, templates, and communications
• Build and enhance dashboards, pilot trackers, and performance reporting
• Collaborate cross-functionally to align initiatives and inform decision-making
• Resolve escalated issues using structured analytical approaches
• Prepare executive-ready presentations and materials
• Conduct ad hoc analysis, support due diligence, and provide project management for strategic initiatives

Requirements

• 3–5 years in operations strategy, business analytics, operating model design, or transformation roles
• Bachelor’s degree required
• Strong analytical skills and experience using data to guide decisions
• Proficiency with Excel and PowerPoint
• Ability to manage multiple priorities and meet deadlines
• Excellent written, verbal, and presentation skills

Preferred:

• Financial services experience
• Experience supporting operational pilots, transformation initiatives, or scalability efforts
• Familiarity with project management methodologies and solution delivery lifecycles
• Experience building business cases, performance frameworks, or executive reporting
• Strong stakeholder partnership and influencing skills
• Enterprise mindset with the ability to connect analysis to broader organizational strategy

Location: Hybrid in Wilmington, DE  

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

• Health and well-being options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)  
• Employee Stock Purchase Plan (10% share discount)  
• Tuition reimbursement  
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance, prorated based on start date
• 11 Paid holidays (including 4 floating holidays per year, based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.