The Role
The Operations Strategist will support senior leadership by managing schedules, coordinating meetings, maintaining office operations, and enhancing culture initiatives.
Summary Generated by Built In
At MissionWired, we help our partners create revolutionary fundraising strategies that advance their mission, change our country, and have a positive impact on the world.
We help our partners tell big, ambitious stories that invite their supporters into communities to raise mission-changing revenue. Our results are unrivaled, having converted more than $4.5 billion in donations to the world’s most trusted philanthropies and groundbreaking campaigns. We do it over email and SMS, in the mail, across social media, everywhere. We don’t think in terms of channels; we’re single-minded in pursuit of your success.
We’re innovative, progress-obsessed, do-gooders who care deeply about social change and continuing to push the limits on what we can accomplish together. We’ve brought strategies to life for nonprofit organizations working around the world, including Sandy Hook Promise, Human Rights Watch, The Humane Society of the U.S., Save the Children, and Friends of the Earth. Over the years, we have worked with various progressive political organizations and believe that each election cycle is an opportunity for us to support organizations across the country and elect Democrats to legislative bodies up and down the ballot.
We’re an equal-opportunity employer and take seriously our commitment to equality and equity. Our efforts to be inclusive and create opportunity don’t end when someone joins us – they begin. We’ve set our sights on changing the world through our work and with our clients, and representation is at the foundation of what we do. We know that diversity of thought and background makes us stronger. That’s why we’re committed to building and maintaining a diverse community.
Every new team member broadens our perspective and allows us to think bigger. We’ll be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come, stay, and push the boundaries of what’s possible.
Overview: We’re looking for an Operations Strategist to play a critical role in strengthening MissionWired’s operational effectiveness and executive coordination.
This is a high-trust, highly visible role based in our Washington, DC office. You will partner closely with senior leadership to manage complex calendars, anticipate competing priorities, and create structure around executive workflows. At the same time, you’ll support key office operations, vendor coordination, compliance processes, and culture-building initiatives that enable our team to do their best work.
This role is ideal for someone who thrives on bringing order to complexity, anticipates needs before they arise, and exercises strong judgment in fast-paced environments. If you’re energized by this environment, we’d love to meet you!
Successful candidates will be responsible for:
- Serving as primary executive support to senior leadership, providing high-trust administrative support, including managing complex executive calendars to align schedules with evolving business priorities;
- Acting as a liaison between executives and internal/external stakeholders;
- Handling sensitive and confidential information with discretion and professionalism;
- Proactively coordinating client meetings, internal strategy sessions, board engagements, travel, and conferences;
- Preparing briefing materials and ensuring leaders are prepared for high-impact engagements;
- Coordinating travel logistics, itineraries, and expense documentation;
- Supporting the day-to-day operations of the DC office to ensure an organized, welcoming, and efficient environment;
- Providing top-quality service to internal and external stakeholders, including remote and NYC office based employees;
- Managing vendor relationships and track operational expenses;
- Maintaining office budget tracking systems and drafting spend recommendations as needed;
- Leading logistics for in-house and off-site activities that strengthen culture and collaboration;
- Supporting various contract processes and facilitating reviews with legal team;
- Joining colleagues in building an inclusive environment, actively advancing MissionWired’s DEIB values;
- Serving as a professional representative of MissionWired internally and externally.
Must-have qualifications:
- 2+ years of experience serving as a primary administrative or operational liaison in a professional office environment;
- Demonstrated ability to anticipate leadership needs and proactively resolve scheduling or workflow bottlenecks;
- Experience supporting senior leadership in a fast-paced, client-facing organization;
- Proven ability to build trusted relationships with internal stakeholders;
- Strong judgment and discretion when handling confidential information;Demonstrated ability to remain calm, professional, and solutions-oriented in high-pressure or time-sensitive situations;
- Resilience and adaptability in managing shifting priorities, ambiguity, evolving executive needs, and unexpected changes with sound judgment;
- Excellent writing and editing skills;
- Exceptional organizational skills and attention to detail;
- Ability to manage multiple priorities in a deadline-driven environment;
- Proficiency in Microsoft Office and Google Workspace.
Nice-to-have qualifications:
- Experience planning in-person events or office engagement initiatives is a plus.
Salary
Salary range for this role is $64,000 to $75,000 per year, depending on experience.
Location
This role is based out of our Washington, D.C. office with in person office attendance requirements. MissionWired operates within a hybrid and remote work environment.
Benefits
100% employer-paid premiums for platinum-level medical plan on a national health care network
100% employer-paid life insurance and short term disability
50% employer-paid vision and dental insurance
401(k) with 3% employer contribution
20 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off.
Paid parental leave at 100% of your salary
Financial support for reproductive and transgender care
Flexible telecommute and remote work policies
Company issued Mac products for home offices
Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available
*Supporting your team on some nights and weekends as we approach high-volume times such as elections may be required.
If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications, consider applying anyway. We’d love to hear from you!
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The Company
What We Do
At MissionWired, we harness the power of digital storytelling and connectivity. We’ve deployed millions of emails, motivated countless Facebook likes and shares and generated untold tweets and retweets. We’ve crafted strategic communications for dozens of members of both houses of Congress, large national nonprofit organizations and even The White House. We were at the vanguard of digital advocacy, inventing the tactics in wide use today. We are a full-service agency that can tackle any challenge thrown our way. From online fundraising, acquisition advertising and analytics to coding, graphic design and writing, we have top-flight talent who’ve been recognized as the best in their fields. Our clients include the Bill & Melinda Gates Foundation, the USO, Sandy Hook Promise, Democratic political committees and members of the U.S. Senate.
