Operations Specialist

Posted 3 Days Ago
3 Locations
In-Office or Remote
Entry level
Big Data • Cloud • Information Technology
The Role
Responsible for handling, storing, and retrieving records in a warehouse, ensuring accuracy, compliance, safety, and excellent customer service.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Our global records management business provides secure storage and information management services. We specialise in protecting and managing the vital records, documents, and digital assets of organisations across the UK and worldwide. Our extensive warehouse operations are crucial to this, involving the secure physical storage, inventory management, and retrieval of critical information, ensuring compliance and accessibility for our diverse client base.

Job summary

In this role, you will be responsible for the efficient handling, storage, and retrieval of records within our warehouse environment. You will play a crucial part in ensuring the integrity and accuracy of our records management processes while maintaining a safe and organised workspace.

Your role in our mission: 

  • Accurately receive, process, and store incoming records and materials in accordance with company procedures.

  • Retrieve and prepare records at height in high racking systems., ensuring timely and efficient service.

  • Conduct regular inventory checks and maintain accurate records of stock levels.

  • Ensure compliance with safety regulations and company policies at all times.

  • Assist in maintaining an organised and clean warehouse environment.

  • Collaborate with team members to optimise operational efficiencies and support continuous improvement initiatives.

  • Provide exceptional customer service by addressing inquiries and assisting clients with their records management needs.

Valued skills and experience:

  • Relevant experience in warehouse operations or records management is preferred.

  • Strong attention to detail and organisational skills.

  • Ability to work effectively in a fast-paced environment and manage multiple tasks.

  • Computer skills, including proficiency in Microsoft Office, warehouse management software & the ability to use handheld scanners

  • Excellent communication and teamwork abilities.

  • A commitment to safety and compliance standards.

What's in it for you?

  • Consistent ScheduleMonday to Friday

  • Competitive Salary Rewarding your expertise and dedication.

  • Generous Leave: 23 days annual leave + bank holidays, increasing with length of service.

  • Your Well-being First: We offer Private Medical Insurance and a confidential Employee Assistance Program (EAP) for you and your family's health and life needs.

  • Secure Your Future: Benefit from our generous pension scheme, with Iron Mountain contributing 6.5%, plus Life Assurance covering four times your annual salary.

  • Perks for Your Lifestyle: Enjoy a range of voluntary benefits like Dental Insurance, a Bike to Work scheme, fitness membership discounts, and an Electric Vehicle Scheme.

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Category: Operations Group

Skills Required

  • Relevant experience in warehouse operations or records management
  • Strong attention to detail and organisational skills
  • Ability to work effectively in a fast-paced environment and manage multiple tasks
  • Computer skills, including proficiency in Microsoft Office
  • Excellent communication and teamwork abilities
  • A commitment to safety and compliance standards

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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