Operations Specialist

Description

TAS Environmental Services, LP - Emergency Response Services & Environmental Solutions ready to respond wherever, whenever. every time.

TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year.  

We are hiring an Operations Specialist. In partnership with District Managers and corporate finance, the Operations Specialist will be responsible for supporting daily operations, streamlining processes, and ensuring efficiencies. The incumbent will support the district by ensuring the proper preparation of accurate and timely bills to customers based on service contract terms along with other administrative functions. This role serves a key purpose within the organization, ensuring the business remains profitable and customers receive premier customer service. 

BENEFITS

TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan.  

The following list of benefits is offered only to employees in regular (full-time) positions:

• Health & Wellness:
• Comprehensive Medical, Dental, and Vision Coverage
• Mental Health Support Programs
• Supplemental Benefits - Accident, Critical Illness, etc.
• Access to a company provided Employee Assistance Program
• Retirement & Financial:
• 401(k) with Company Match
• Life Insurance and Disability Coverage
• Work-Life Balance:
• Generous Paid Time Off (PTO)
• Paid Time Off increases based on years of service
• Holidays - seven (7)  
• Floating Holidays - two (2) 
• Professional Development:
• Access to Online Learning Platforms
• Annual Conference and Workshop Allowances
• Additional Perks:
• Work Boot Program
• Team Building Events

Operations Specialist Job Duties:

• Following order to cash procedures, this role prepares monthly billing adjustments, obtains required approvals and enters adjustments into the billing system.
• Researches and resolves routine and non-routine billing questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment codes to process the transaction.
• Reviews invoices for completeness and accuracy. Follows up with customers or other division staff/management to resolve identified discrepancies.
• May calculate and prepare manual billings for non-routine, complex billing arrangements.
• May gather and summarize supplemental billing information to accommodate customer billing requirements.
• Reviews various billing system reports to identify billing discrepancies. Makes corrections as appropriate to ensure accurate billing following standard operating procedures.
• Posts cash receipts to customer accounts based on information from lock box reports and local cash receipt listings. Performs basic and routine research to resolve differences or unidentified / misapplied payments.
• Posts payments as appropriate into the billing system to clear open obligations, or prepares remittance advances to accompany payments sent to the lock box or corporate office.
• May accept credit card payment from customers over the phone and process recurring payments.
• May complete customer set up in company billing system(s).
• May act as a resource for less experienced personnel within the division or other divisions. This includes answering questions and providing training and support for others.
• Hosts daily POD calls: cross-functional calls that assist the business with driving process improvement on order management lifecycles.
• Assists with project planning, execution, and monitoring, providing administrative support to project teams. 
• Responds to customer inquiries and resolves issues in a timely manner. 
• Performs a variety of administrative tasks, such as filing, data entry, and record keeping. 
• Performs other job-related duties as assigned.

Requirements

Competencies:

• Accuracy & Precision: Ability to enter information quickly and accurately, double checking work to ensure mistakes are avoided. 
• Relationship Management & Communication: Excellent verbal and written communication skills. 
• Execution: Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. 
• Problem Solving: Strong analytical and problem-solving skills. 

Education and Experience:

• Minimum of 1 year experience billing; industrial, transportation, or similar experience preferred.  
• High School diploma or G.E.D.

EEO/AA EMPLOYER/ VET/ DISABLED STATEMENT

TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and while owning the highest standard of ethical business practices.