Description
We are looking for an Operations Specialist to join our team.
In this role, you will be responsible for managing and optimizing platform configurations, monitoring performance, and ensuring smooth day-to-day operations. You will collaborate with cross-functional teams to maintain consistency, resolve issues, and support continuous improvements and tool development.
Responsibilities
- Organizing and categorizing games to ensure clear structure and usability
- Configuring and maintaining game layouts, including alignment with product line departments
- Managing supplier-related and game-specific notes within the system
- Monitoring system performance and reviewing the results of implemented adjustments on a daily basis
- Identifying, analyzing, and resolving issues discovered through ongoing monitoring
- Implementing and maintaining translations within the system
- Proposing improvements and automation solutions for existing tools and workflows
- Following up on the implementation of proposed enhancements and solutions
- Staying up to date with industry platforms, tools, and capabilities to support development processes
- Preparing reports on completed tasks, performance, and analytical findings
- Monitoring and supporting the tool development roadmap
- Performing other ad-hoc duties as assigned by the direct supervisor in line with the role
Requirements
- Bachelor’s degree in Product Management, Technical, or a related field
- At least 2 years of relevant professional experience
- Fluency in Armenian, English, and Russian
- Proficiency in MS Office and experience with Jira or similar project management tools
- Strong analytical thinking and problem-solving skills with attention to detail
- Solid product management knowledge and understanding of related processes
- Excellent planning, prioritization, and organizational abilities
- Effective communication and interpersonal skills with the ability to collaborate across teams
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Knowledge of AI tools is considered an advantage
Top Skills
What We Do
Digitain is an industry-leading iGaming software provider with cutting-edge solutions, catering to the online, mobile, and land-based sectors. With a proven track record of excellence, we offer our partners a world-class Sportsbook, the most reputable, trustworthy and feature-rich iGaming Platform, a comprehensive payment gateway - Paydrom, Virtual Sports, and more. Whether our partners prefer a Turnkey solution or seamless API integration, our comprehensive offerings empower them to deliver exceptional experiences to their customers. At Digitain, we prioritize innovation, superior technology, and agile development methodologies. We are committed to delivering creative, cost-effective, and customized solutions that precisely meet the unique needs of our partners. Our industry recognition includes prestigious awards from International Gaming Awards, SiGMA Awards, SBC Awards, EGR B2B Awards, and much more. Digitain (MT) Limited, is a company registered in Malta with registration number C 87254 and having its registered address at Dragonara Business Centre, 5th floor, Dragonara Road, SAINT JULIANS, STJ3141 Malta. Digitain (MT) Limited is licensed and regulated by the Malta Gaming Authority under a Critical gaming supply license MGA/B2B/592/2018 Issued on the 29th of January 2020. 18+ | https://www.begambleaware.org/ | Please Gamble Responsibly
