Operations Specialist

Reposted 3 Days Ago
New York, NY
Hybrid
22-22 Hourly
Junior
eCommerce • Fintech • Payments • Software
Order.co is a B2B Ecommerce Platform that simplifies purchasing.
The Role
The Operations Specialist processes vendor orders, curates catalogs, collaborates with customer success, and recommends workflow improvements to enhance client experience.
Summary Generated by Built In
Company Description

Order.co is a guided B2B marketplace with a mission to simplify buying for businesses. Order.co makes it easy for businesses to place and track purchases across all their vendors, control spend, and make payments in a single, consolidated bill. Tailored insights and purchasing recommendations fuel smarter spending decisions so businesses can easily save time and money on what they need to grow.

Founded in 2016 and headquartered in New York City, Order.co oversees nearly half a billion in annualized spend across hundreds of customers like WeWork, SoulCycle, Lume, and High-Level Health. Order.co has raised $50M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn.

See growth from a new perspective, when everything is in Order.co. 

Job Description

Please note, this hybrid opportunity will be based partially on-site at our NYC office location in Flatiron.

  • Order management - process individual vendor orders for our clients, routing them through hundreds of vendors based on client preferences and availability
  • Curate client and Order.co catalogs, and ensure our vendor data/rules are up to date
  • Collaborate with our Customer Success team by resolving any issues and streamlining the client onboarding workflow to make the Order.co experience as valuable as possible
  • Recommend workflow and platform improvements to operations and tech leadership to improve internal efficiency
  • Do whatever it takes to make the Order.co client experience incredible!

Qualifications

Required Qualifications

  • Comfort using G-Suite, Microsoft Office and Mac OS
  • Detail-oriented with strong critical thinking and creative problem-solving skills
  • Ability to multi-task and adapt to changing priorities
  • Must be self-motivated and able to work in a team environment
  • Ability to prioritize autonomously and ask for advice or help when necessary
  • Ability to focus on recurring tasks with an emphasis on speed and accuracy

Preferred Qualifications

  • Bachelor's Degree or equivalent work experience
  • Familiarity with Slack, Microsoft Teams, or other cross departmental communication tools.
  • Six months of experience in e-commerce, vendor/order management, or a fast growing tech startup.
  • Previous experience with using B2B software

Additional Information

What You’ll Receive

  • A competitive compensation package including stock options
  • Robust medical, dental, vision, and wellness benefits
  • Flexible time off and remote work policies
  • Employer-sponsored 401(k)
  • The anticipated pay rate for this role is $22 per hour. Actual compensation and title will be commensurate with experience, qualifications, knowledge, and skills.

Order.co is an equal-opportunity employer. Applicant's qualifications are considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other basis prohibited by law.

Top Skills

Google Suite
macOS
MS Office
Microsoft Teams
Slack

What the Team is Saying

Colleen
Grant
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The Company
HQ: New York, NY
119 Employees
Year Founded: 2016

What We Do

Our strength has always been our unique edge: transforming how businesses connect with vendors through our marketplace. We're not just improving workflows - we're redefining how procurement, operations, accounting, and payments come together to drive efficiency and innovation. Every step - requisition, approval, payment, and reconciliation - is curated and automated to make purchasing across all your vendors, locations and teams as easy as purchasing for your personal lives.

Founded in 2016 and headquartered in New York City, Order.co oversees nearly half a billion dollars in annualized spend across hundreds of customers like WeWork, SoulCycle, and Lume. Order.co has raised $70M+ in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named as a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn and Inc. Magazine.

Why Work With Us

With our core values as our North star, Order.co and its team work tirelessly to foster an inclusive, psychologically safe environment where team members are empowered to do their best work. We pride ourselves on solving hard problems in order, with humility, and most importantly, together.

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Order.co Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Team members at Order.co are empowered to make the best decision for themselves regarding where they work, whether from home, the office, or otherwise!

Typical time on-site: Flexible
HQNew York, NY

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