LAWAZEM is looking for a dedicated and detail-oriented Operations Specialist to join our fast-paced team. In this role, you will be responsible for ensuring the smooth and efficient operation of various business processes. You will collaborate with different departments to optimize workflows, improve operational efficiency, and enhance the overall customer experience. If you are a proactive problem solver with a strong analytical mindset, we want to hear from you!
Responsibilities:- Analyze and improve existing operational processes to enhance efficiency and productivity.
- Coordinate with cross-functional teams to ensure seamless execution of daily operations.
- Monitor key performance indicators (KPIs) and prepare reports on operational performance.
- Assist in the development and implementation of standard operating procedures (SOPs) and best practices.
- Identify areas for cost reduction and process improvement.
- Provide support in project management and ensure timely delivery of key initiatives.
- Facilitate training sessions for staff on new operational processes and systems.
- Act as a liaison between different departments to promote collaboration and communication.
- Handle special projects and other duties as assigned by management.
Requirements
- Proven experience as an Operations Specialist or in a similar role.
- Strong understanding of operations management principles and practices.
- Excellent analytical and problem-solving skills.
- Proficiency in using various software and tools for data analysis and reporting.
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Excellent communication skills, both verbal and written.
- Ability to work independently and as part of a team.
- Familiarity with project management methodologies is a plus.
Top Skills
What We Do
We knew through our experience in Procurement, that more than 70% of procurement transactions are of a low value, and if summed in value it would only represent less than 5% of your total spending, and as a result you and your Procurement team and everyone involved in the approval and accounting process, would be spending majority of your productive time working and approving and processing transactions that does not reflect direct benefit to your organization's goals.
We introduce to you Lawazem
It is the first B2B marketplace that is especially made to solve that problem.
Lawazem consolidates all your operational purchases and spending in one place, whether it is groceries, stationary, cleaning materials, office accessories, or else.
We go beyond to make your work environment even better, by providing gift and flower deliveries to your employees and clients, arrange for internal events, and prepare for your guest and internal meetings through our hospitality partners.
Finally, we even help in becoming your concierge for your international purchases, online purchases that require Credit Cards, and help you improve your sourcing process.
Lawazem is here to help you anytime and everytime.