Operations Specialist

Reposted 23 Days Ago
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Southfield, MI
In-Office
Entry level
Financial Services
The Role
The Operations Specialist acts as a liaison between field staff and product companies, ensuring accurate processing of transactions and providing support for client account management.
Summary Generated by Built In
Operations Specialist
Hantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual client. We deliver a team of professionals that are experts in their specific disciplines yet work in collaboration to coordinate superior outcomes for our clients. By taking our holistic approach, we strive to reduce stress and save time for our clients so that they can focus on what’s most important for their families.
 
 Areas of Focus:
  • Asset Management
  • Financial Planning and Retirement
  • Insurance
  • Tax Strategy and Planning
  • Cash Flow Analysis
  • Debt Strategies
  • Estate Planning
  • Property and Casualty Insurance

As an Operations Specialist, you will work as a liaison between our field staff and product companies, our advisors achieve the company’s core objective of holistic approach to planning. These processes ensure our clients receive accurate and timely service to achieve their financial goals.
Essential Job Functions:
  • Liaison for Registered Representative and Product Providers
  • Daily review of new business, for accuracy and compliance reviews then follow up with Product Providers and Registered Representatives to complete and settle transactions/ business
  • Enter Trades, Reconcile Settlements, Clearing, Regulatory Aspects
  • Review trade exceptions that are reported through the clearing firm and Product Providers
  • Manage a case load of communications including phone calls, and emails from Registered Representatives, and Product Providers to provide critical support in the funding process of customer accounts
  • Track and assist the timely transfer of assets for client accounts
  • Handling service questions on clients’ accounts as well as assisting with administrative, procedural, operational and trade information
  • Post commissions timely and accurately
  • All other task assigned
 
Education/Knowledge & Skills:
  • Excellent communication (verbal and written) and interpersonal skills
  • Strong attention to detail
  • Excellent problem solving skills
  • Team player
  • Ability to review high degrees of independent judgment to coordinate investigations, review documentation and resolve issues
  • Good problem solving and decision-making ability
  • Proven analytic and time management skills; quick learner
  • High proficiency with PC desktop applications and MS Office
  • Bachelor's degree in Finance, Economics, Business Administration, or other related field or equivalent work experience
  • Must have the ability to obtain securities and insurance licenses 
 
Benefits:
  • Health/Dental/Vision Insurance, Paid Time Off, 401K, Vol LTD, Vol Life, Flexible Spending
    • Eligibility Requirements Vary

The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, height, weight, disability, marital status, or any other characteristic protected by law.
 

Top Skills

MS Office
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The Company
HQ: Southfield, MI
480 Employees
Year Founded: 1998

What We Do

Hantz Group is a Michigan-based financial services company that works with individuals to help them achieve their financial goals. We use a Family Office concept that allows us to offer a multitude of services tailored to each individual client. Our team of professionals are experts in the different disciplines of one’s finances: Financial Planning and Retirement, Tax Strategy and Planning, Insurance (Life and Health), Property and Casualty Insurance (Personal and Business), Banking and Cash Management, Estate Planning, Asset Management, and Debt Strategies (Commercial and Consumer Lending). By using a holistic planning approach, each team attempts to coordinate superior outcomes for our clients and reduce the stress and time involved in handling their finances. This allows our clients to have more time to focus on what is most important for their families.

The Hantz Group is strong both financially and operationally and committed to the growth of our employees and our clients. Our leadership team is transparent and encourages open and honest communication. We foster an inclusive culture that values our people as our greatest asset.

The mission at Hantz Group is simple: Personal Growth. We believe that when we grow, our clients prosper.

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