Operations Specialist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Reporting to: Operations Supervisor

Duties and Responsibilities:

 Support the Operations Supervisor in the daily management and coordination of warehouse activities.

 Execute daily warehouse activities including receiving, put-away, storage, picking, packing, and dispatching of goods.

 Follow daily work instructions and ensure assigned activities are completed accurately and within the required timelines.

 Monitor operational processes and report any deviations, delays, damages, or other issues to the Operations Supervisor.

 Ensure all warehouse transactions are accurately recorded in the Warehouse Management System (WMS).

 Support inventory accuracy by reporting stock discrepancies, damaged goods, and location issues to the Operations Supervisor and Inventory team.

 Ensure customer orders are picked, packed, and prepared for dispatch accurately and according to agreed requirements.

 Support the efficient utilization of warehouse space and ensure products are stored in the correct locations.

 Operate warehouse equipment, including forklifts where authorized, safely and in accordance with company procedures.

 Maintain a clean, safe, and organized working environment and comply with all company safety, quality, and security procedures.

 Support the implementation and adherence to standard warehouse processes and procedures.

 Assist in identifying operational improvements and provide feedback to the Operations Supervisor on process-related issues.

 Support new and existing team members with daily operational activities and contribute to a positive team environment.

 Perform other operational tasks as assigned by the Operations Supervisor or Warehouse Management.

Educational Background / Work Experience

 Must have a high school diploma, preferably in logistics or a related field.

 2–3 years of experience working in a logistics, warehousing, or distribution environment.

 Previous warehouse operations experience is preferred.

 Forklift experience is preferred.

Skills & Competencies

 Strong attention to detail and accuracy.

 Good organizational and communication skills.

 Ability to follow processes and work instructions accurately.

 Ability to work effectively as part of a team and support the Operations Supervisor.

 Ability to work under pressure and prioritize tasks in a fast-paced warehouse environment.

 Good problem-solving skills and willingness to take initiative.

 Ability to adapt to changing operational and customer requirements.

Computer Literacy

 Basic proficiency in Microsoft Office – Excel, Outlook, Word.

 Knowledge of Warehouse Management Systems (WMS) is preferred.

Physical Demands/Working Conditions

 May require physical effort associated with standing, walking, lifting, and carrying out everyday

warehouse activities.

 Ability to work overtime as per operational requirements.

 Own transport.

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