Description:
The Operations Specialist is responsible for the general operation of the Richmond office. This position works closely with the Regional Lead of Operations.
Duties and Responsibilities:
- Provide support for the team which may include sending candidate paperwork, client contracts, and executing full life cycle of job orders
- Provide support to Managing Partner/President and local field leadership including travel arrangements, scheduling, preparing reports, and letter composition
- Review client and the company’s contracts; work with legal as appropriate
- Provide support for consultants and producers regarding payroll, expenses, and benefits questions and/or training, along with approving as appropriate
- Responsible for weekly invoicing to clients, including monitoring aging reports and past due accounts
Desired Competencies:
- Accountability - Holding self and others accountable to meet commitments.
- Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Self-directed with an innate drive to succeed; confident and resilient; accepts feedback with a desire for continuous improvement. Able to work with a sense of urgency and meet tight deadlines; organized, detailed, and driven.
- Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Develops written communication that is clear, concise, grammatical, and engaging.
- Customer focus - Building strong customer relationships and delivering customer-centric solutions.
- Resourcefulness - Identifying, securing, and deploying resources effectively and efficiently.
- Situational adaptability - Able to adapt approach, mindset, and actions depending on the situation to best meet business objectives. Displays emotional intelligence competencies of others-awareness and others or relationship management by recognizing situational cues and adapting response and demeanor for success.
Education and Experience:
- Bachelor’s degree preferred
- At least 1-2 years’ experience in recruiting industry or similar role
- Proficient in Microsoft Office Suite
Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following pay range reasonably estimates the hourly compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below.
EEO Notice
Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
Privacy Notice
Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers.
Skills Required
- 1-2 years of experience in the recruiting industry or a similar role
- Proficiency in Microsoft Office Suite
- Bachelor's degree
MorganFranklin Consulting Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MorganFranklin Consulting and has not been reviewed or approved by MorganFranklin Consulting.
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Fair & Transparent Compensation — Pay is considered competitive for a mid‑market consultancy, with compensation often characterized as good or comparable relative to expectations. Feedback suggests pay is generally above average within its segment rather than top‑of‑market.
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Healthcare Strength — Health coverage is frequently described as solid, with medical, dental, and vision plans complemented by wellness resources. Feedback suggests healthcare benefits are a relative strength within the overall package.
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Pay Growth & Progression — Compensation shows clear upside with seniority, with wide ranges across levels and materially higher totals at advanced roles. Feedback suggests advancement and strong performance can meaningfully increase total pay.
MorganFranklin Consulting Insights
What We Do
MorganFranklin Consulting is a management advisory firm that works with leading businesses to address complex and transformational finance, technology and business objectives. Areas of expertise include: • Accounting & Risk Advisory • Technology Enablement • Cybersecurity • Transaction Services • Strategic Transformation & Program Execution • Supply Chain Planning MorganFranklin is headquartered in the Washington D.C. area with regional offices in Atlanta, New York, San Francisco, Los Angeles, Raleigh, Nashville and Charlotte. The company supports clients across the globe
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