Operations Specialist

Posted Yesterday
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Richmond, VA, USA
In-Office
22-37 Annually
Junior
Information Technology • Consulting
The Role
Supports office operations, recruiting administration, client contracts, job orders, executive scheduling, travel arrangements, reporting, consultant payroll and benefits questions, and weekly client invoicing. Reviews contracts with legal support, monitors aging accounts, and assists leadership and field teams. The role requires strong organization, communication, accountability, customer focus, and proficiency with Microsoft Office Suite.
Summary Generated by Built In

Description:

The Operations Specialist is responsible for the general operation of the office.  This position works closely with the Senior Operations Specialist.  

Duties and Responsibilities:

  • Provide support for the team which may include sending candidate paperwork, client contracts, and executing full life cycle of job orders
  • Provide support to Managing Partner/President and local field leadership including travel arrangements, scheduling, preparing reports, and letter composition
  • Review client and the company’s contracts; work with legal as appropriate
  • Provide support for consultants and producers regarding payroll, expenses, and benefits questions and/or training, along with approving as appropriate
  • Responsible for weekly invoicing to clients, including monitoring aging reports and past due accounts

Desired Competencies: 

  • Accountability - Holding self and others accountable to meet commitments.
  • Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Self-directed with an innate drive to succeed; confident and resilient; accepts feedback with a desire for continuous improvement. Able to work with a sense of urgency and meet tight deadlines; organized, detailed, and driven.
  • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Develops written communication that is clear, concise, grammatical, and engaging.
  • Customer focus - Building strong customer relationships and delivering customer-centric solutions.
  • Resourcefulness - Identifying, securing, and deploying resources effectively and efficiently.
  • Situational adaptability - Able to adapt approach, mindset, and actions depending on the situation to best meet business objectives. Displays emotional intelligence competencies of others-awareness and others or relationship management by recognizing situational cues and adapting response and demeanor for success.

Education and Experience: 

  • Bachelor’s degree preferred
  • At least 1-2 years’ experience in recruiting industry or similar role
  • Proficient in Microsoft Office Suite

Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following pay range reasonably estimates the hourly compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below.

Compensation Range
$22—$37 USD

Skills Required

  • 1-2 years of experience in the recruiting industry or a similar role
  • Proficiency in Microsoft Office Suite
  • Bachelor's degree

MorganFranklin Consulting Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MorganFranklin Consulting and has not been reviewed or approved by MorganFranklin Consulting.

  • Fair & Transparent Compensation — Pay is considered competitive for a mid‑market consultancy, with compensation often characterized as good or comparable relative to expectations. Feedback suggests pay is generally above average within its segment rather than top‑of‑market.
  • Healthcare Strength — Health coverage is frequently described as solid, with medical, dental, and vision plans complemented by wellness resources. Feedback suggests healthcare benefits are a relative strength within the overall package.
  • Pay Growth & Progression — Compensation shows clear upside with seniority, with wide ranges across levels and materially higher totals at advanced roles. Feedback suggests advancement and strong performance can meaningfully increase total pay.

MorganFranklin Consulting Insights

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The Company
HQ: McLean, VA
677 Employees
Year Founded: 1998

What We Do

MorganFranklin Consulting is a management advisory firm that works with leading businesses to address complex and transformational finance, technology and business objectives. Areas of expertise include: • Accounting & Risk Advisory • Technology Enablement • Cybersecurity • Transaction Services • Strategic Transformation & Program Execution • Supply Chain Planning MorganFranklin is headquartered in the Washington D.C. area with regional offices in Atlanta, New York, San Francisco, Los Angeles, Raleigh, Nashville and Charlotte. The company supports clients across the globe

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