Operations Specialist

Posted 29 Days Ago
Be an Early Applicant
Memphis, TN, USA
In-Office
Mid level
Financial Services
The Role
Processes paper and electronic data accurately, prepares departmental reports and budget roll-ups, maintains documentation, handles routine information requests, supports customers, and assists with employee or community projects while completing required compliance training.
Summary Generated by Built In

Location: On site at location listed in job posting. 

Hours: Monday - Friday 8:00AM - 5:00PM

First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Summary

Under limited supervision, this position performs a variety of routine and complex clerical duties ensuring the timely and accurate processing of paper and or electronic data under strict departmental processing standards and guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Gathers, compiles, sorts, verifies and enters the required information into the system to ensure timely and accurate data processing.

  • Prepares a variety of standard and complex reports for the department; ensures monthly budget reporting and roll-ups are completed.

  • Assists internal and external customers with simple routine questions; refers to supervisor for complex issues and or to the appropriate department.

  • Maintains all documentation according to departmental and company retention guidelines.

  • Ensures information requests are handled in accordance with departmental and company policies and procedures.

  • Assists with special employee or community related projects.

  • Completes, passes and maintains an up to date status for all positional and company required compliance and regulatory courses by assigned due date(s).

  • Performs all other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

  • High school diploma or GED and at least 4 years of experience or equivalent combination of education and experience

  • Familiarity of Microsoft Office Suite

Skills Required

  • High school diploma or GED
  • At least 4 years of experience or an equivalent combination of education and experience
  • Familiarity with Microsoft Office Suite

First Horizon Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Horizon Bank and has not been reviewed or approved by First Horizon Bank.

  • Retirement Support — Retirement offerings include a 401(k) plan with company matching contributions up to 6% of pre-tax income, alongside FSA/HSA options and a defined benefit pension plan. Stock purchase and equity programs (including options and RSUs) also add to longer-term wealth-building opportunities for eligible employees.
  • Parental & Family Support — Parental leave is available for childbirth, adoption, foster parenting, or surrogacy, and adoption reimbursement is included in the package. These family-building benefits broaden support beyond traditional maternity/paternity leave structures.
  • Wellbeing & Lifestyle Benefits — Wellbeing support includes an internal wellness program, an employee assistance program, and access to a digital wellness platform. Group life insurance and disability coverage (including no-cost options) strengthen financial protection and day-to-day support.

First Horizon Bank Insights

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The Company
HQ: Memphis, TN
6,494 Employees
Year Founded: 1864

What We Do

When we opened our doors in 1864 on North Court Street in Memphis, we had a simple mission: to provide the best service to our customers, one opportunity at a time. In the 150 years that followed, our communities transformed and expanded. We’ve seen our business and banking in general grow and adapt to the changing needs of customers through the years. But one thing that will always remain constant is our commitment to financial integrity and to helping our customers take good care of their money.

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