Operations Specialist

Posted One Month Ago
Be an Early Applicant
Ontario, CA, USA
In-Office
Junior
eCommerce • Logistics • Transportation
At SwiftX, we're not just delivering packages — we're delivering the future of e-commerce logistics.
The Role
Supervise warehouse pickup operations, coordinate delivery service providers and shipments, maintain inventory accuracy, enforce safety and company policies, train and evaluate staff, prepare performance reports, lead team meetings, and resolve operational challenges. Requires bilingual Mandarin communication, warehouse supervision experience, leadership ability, and strong organizational skills.
Summary Generated by Built In

 Supervise the pick-up operations of the warehouse, ensuring timely and efficient processing of orders.

· Coordinate activities with Delivery Service Providers (DSPs) to maintain high service standards.

· Ensure compliance with safety regulations and company policies throughout warehouse operations.

· Train and develop warehouse staff on best practices for pick-up and product handling.

· Monitor inventory levels and manage stock accuracy to ensure availability.

· Conduct regular performance evaluations and implement strategies for improvement.

· Facilitate communication between warehouse staff and management to streamline operations.

· Prepare reports on operational performance, addressing any issues promptly.

· Manage logistics and coordinate shipment to various warehouses.

· Lead team meetings to review goals, performance, and address concerns.

· Handle emergency situations and operational challenges effectively.


Requirements

Bachelor’s degree or equivalent, bilingual Mandarin required.

· Minimum 1 years of experience in warehouse supervision within the logistics or last-mile delivery industry.

· Proven ability to lead and motivate a team while maintaining a safe working environment.

· Strong organizational and communication skills, able to work under pressure.


Benefits
  • 7 PTO days
  • 5 Paid Sick Leave Days
  • 6 Paid Holidays
  • 401K
  • Medical insurance, Dental and Vision Insurance, STD/LTD

Skills Required

  • Bachelor's degree or equivalent
  • Bilingual Mandarin proficiency
  • At least 1 year of warehouse supervision experience in logistics or last-mile delivery
  • Ability to lead and motivate a team
  • Ability to maintain a safe working environment
  • Strong organizational skills
  • Strong communication skills
  • Ability to work under pressure
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The Company
HQ: Cairo
17 Employees
Year Founded: 2025

What We Do

Founded in May 2025, SwiftX embarked on a clear mission: to create a next-generation express delivery service for the U.S. e-commerce market. In the post-pandemic era, online shopping in the United States has experienced unprecedented growth, driving a massive demand for faster and more efficient logistics solutions. Seizing this opportunity, SwiftX is committed to providing American consumers with a faster, more reliable, and more cost-effective delivery experience, setting new benchmarks in the express delivery industry.

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