Bank of Marin, voted by our employees as one of the “Best Places to Work” in the North Bay Business Journal, is seeking an Operations Specialist to join our office onsite in either Novato, California or Rancho Cordova, CA.
The Operations Specialist will act as a central resource for a specialized Bank operation for all internal and external clients. This role is responsible for computing, classifying, recording, and verifying a wide variety of data that supports the operations of the Bank. Responsible for introducing new and innovative solutions to improve efficiency while maintaining the highest level of quality. Provides technical expertise to clients, coworkers and management related to area of specialty.
Support Services:
- Partner with branch personnel to recommend and implement improvements to operational and new account procedures, ensuring consistency and compliance.
- Develop, update, and maintain branch operational procedures related to new products, system enhancements, and regulatory requirements, ensuring documentation remains current in the Bank Repository.
- Participate in product, project, and branch initiatives—from inception through implementation—including new branch openings and acquisitions.
- Collaborate with internal departments to improve processes, support branch technology, and develop procedures related to retail products and services.
- Evaluate and monitor the impact of new products, procedures, and process changes on branch operations before and after implementation.
- Train and support branch staff on new technology, retail products, services, and operational changes.
- Maintain branch operations reports, logs, and communications (including the Master Procedure Log and Branch Operations Email Log), prioritizing and responding to requests as needed.
- Conduct periodic branch visits to gather staff feedback and assess operational effectiveness, consistency, and uniformity across locations.
- Review and log vendor invoices related to branch operations and support services.
Job Requirements:
- Strong working knowledge and experience in banking operations, systems and applications.
- Thorough knowledge of governing regulations related to banking.
- Knowledge of market or industry trends and practices.
- Ability to apply sound and reasonable logic to complex workflows and issues with minimal supervision.
- Ability to communicate complex and detailed information both verbally and in writing.
- Innovative mindset with a focus on improving efficiency and maintaining quality.
Professional Experience:
- 5- 7 years related experience and/or training.
Educational Experience:
- Associate’s degree (A.A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience and/or training.
The hiring pay range for this position is $27.99 to $39.77. In addition to the pay range listed, all bank positions are eligible for incentive compensation, which varies based on role. The pay rate for a successful applicant depends on a variety of factors including but not limited to geographic location, work experience, education, and/or skill level.
The Bank of Marin is a growing public company with career advancement opportunities. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, a retirement savings plan with employer matching opportunity, bank paid employee stock ownership plan, tuition reimbursement, employee volunteer program and more. Additional details about total compensation and benefits will be provided during the hiring process.
Bank of Marin is an equal opportunity employer.
EOE AA Vet/Disability
Skills Required
- Strong working knowledge and experience in banking operations, systems, and applications
- Thorough knowledge of banking regulations
- Knowledge of market or industry trends and practices
- Ability to apply sound and reasonable logic to complex workflows and issues with minimal supervision
- Ability to communicate complex and detailed information verbally and in writing
- Innovative mindset focused on improving efficiency and maintaining quality
- Five to seven years of related experience and/or training
- Associate degree or equivalent education, experience, and/or training
What We Do
Founded in 1990 and headquartered in Novato, CA, Bank of Marin is a leading business and community bank in Northern California with assets of almost $4 billion. Bank of Marin provides commercial banking, personal banking, specialty lending and wealth management and trust services throughout its 31 branches and 8 commercial banking offices located across 10 counties. Specializing in providing legendary service to its customers and investing in its local communities, Bank of Marin has consistently been ranked one of the “Top Corporate Philanthropists" by the San Francisco Business Times and one of the “Best Places to Work” by the North Bay Business Journal. For more information, go to www.bankofmarin.com.
