Location: Amatriot HQ - Vienna, VA
Job Type: Full-Time
Target Salary Range*: $60,000 - $70,000
*This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary
Position OverviewAmatriot Group LLC, known as Amatriot, is a Talent and Technical Solutions firm based out of Vienna, VA. Amatriot has a proven expertise in providing mission critical and industry leading solutions in support of its Federal and Commercial clients. Driven by a team of subject matter experts, we are passionate about our fields of expertise and provide our partners with the right tools to solve even the most difficult of problems. We are searching for an energetic person to fill our open position as an Operations Specialist. If you’re interested in working for a fast-paced, small business, we invite you to join us today!
As an Operations Specialist you would work directly with all Amatriot team members in a variety of critical capacities that are outlined below. Amatriot believes that building meaningful relationships with every member of our team is crucial to our company’s success and this can only be achieved through effective and consistent communication so the person who fills this role must first and foremost be an excellent communicator.
Key ResponsibilitiesAs an Operations Specialist you will provide administrative and operational support to the Senior Vice President of Operations and Amatriot Operations team, helping ensure accurate and timely execution of customer, billing, and reporting processes. This role will work closely with internal teams and customers to maintain data integrity, support financial and operational activities, and help drive efficient day-to-day operations.
- Partner closely with the Senior Vice President of Operations to support timekeeping, invoicing, and contract compliance activities.
- Prepare customer reports, maintain accurate operational data, and ensure reporting and customer timekeeping deadlines are consistently met.
- Support customer invoice generation and payment reconciliation; investigate and resolve billing discrepancies in collaboration with internal teams to ensure the accuracy of financial records.
- Provide day-to-day operational support, maintain accurate documentation and records, respond to internal and customer inquires, and contribute to process improvement initiatives.
- Perform other duties and responsibilities as assigned to support business news and growth.
- Bachelor’s degree or equivalent experience
- Experience in an operations, administrative, billing, customer service, or related support role
- Strong attention to detail
- Small business experience
- Strong operational and time-management skills, with the ability to manage multiple priorities and meet time-sensitive deadlines
- Experience with customer and client engagement
- Ability to multitask and take initiative
- Must be proficient with utilizing Microsoft Office Applications (e.g. Teams, Word, Excel, PowerPoint, etc.)
- Excellent planning, organizational, and communication skills
- Strong interpersonal skills with the ability to interact effectively over the phone and in-person at all organizational levels
Skills Required
- Bachelor's degree or equivalent experience
- Experience in an operations, administrative, billing, customer service, or related support role
- Strong attention to detail
- Small business experience
- Strong operational and time-management skills, including managing multiple priorities and meeting time-sensitive deadlines
- Experience with customer and client engagement
- Ability to multitask and take initiative
- Proficiency with Microsoft Office applications, including Teams, Word, Excel, and PowerPoint
- Excellent planning, organizational, and communication skills
- Strong interpersonal skills and ability to interact effectively by phone and in person at all organizational levels
What We Do
The Amatriot Group is a talent solutions firm providing technology expertise to the federal and commercial sectors. With over a decade of experience delivering mission-critical support to the intelligence, defense, and national security sectors, the company specializes in delivering cutting-edge technology solutions by securing top-tier talent to bridge workforce gaps in the most complex and secure environments.
