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Job Title:Operations Specialist for State Programs, Financial Planning
Primary Job Posting Location:
Macon, GA 31207Additional Job Posting Locations:
(Other locations that this position could be based)
Job Details:Mercer University is searching for an Operations Specialist in the Financial Planning department on the Macon, GA campus. This is a temporary, one-year position through September 2027.
Responsibilities:
The Operations Specials for State Programs is responsible for managing and maintaining all state aid programs that are configured by our student SIS automation system and reviewing awards to ensure accuracy and compliance. This position will be the expert for all state aid programs including awarding, invoicing, and reconciling. This position will also help in the disbursement of aid by being an expert in disbursement exceptions. The Operations Specialist will perform other projects as assigned by the Director of Financial Aid Operations and Compliance.
Duties include:
Manage and maintain state aid for all campuses and programs to ensure accurate financial aid awards to students.
Perform weekly and monthly audit checks to ensure awards are in compliance with state aid regulations.
Maintain CHECS reporting system including sending files and reviewing errors to ensure accurate reporting of transcript data.
Process and maintain state aid application and certification processes.
Review exceptions and resolve errors while ensuring compliance with federal, state, and institutional regulations.
Works with Director of Operations for auto-packaging and auto-repackaging configuration updates and changes each award cycle.
This is a temporary, one-year position (with full benefits) through September 2027. Continuation of position is contingent upon need and availability of funding.
Qualifications:
A Bachelor's degree is required with two years of related experience, which must include one year working with relational databases and information systems, are required. Candidates with financial aid awarding and/or information management experience are highly desirable.
Knowledge/Skills/Abilities:
Must be proficient in Microsoft office suite, especially Microsoft Excel.
Working knowledge of general financial aid practices, programs, and/or administrative specialty.
Demonstrates intermediate knowledge of and ability to apply fundamental concepts.
Working knowledge of budget policies and procedures.
Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.
Ability to deliver at a high level and develop and maintain collaborative relationships inside and outside of the Financial Planning Office.
Ability to effectively and proactively prioritize and solve problems.
Ability to manage multiple projects simultaneously with high levels of accuracy.
Background Checks:
Criminal History Check
Required Document Attachments:
Resume
Cover Letter
List of References with contact information
About Mercer University
Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.
Why Work at Mercer University
Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more!
At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.
For more information, please visit: https://hr.mercer.edu/prospective-employees/
Scheduled Weekly Hours:40
EEO/Veteran/Disability
Skills Required
- Bachelor's degree
- Two years of related experience
- At least one year working with relational databases and information systems
- Proficiency in Microsoft Office suite, especially Microsoft Excel
- Working knowledge of general financial aid practices, programs, and administrative processes
- Working knowledge of budget policies and procedures
- Knowledge of basic research and statistical analysis methods
- Ability to prioritize, solve problems, manage multiple projects with high accuracy, and maintain collaborative relationships
- Experience with financial aid awarding and/or information management
- Criminal history background check
What We Do
Mercer University is a private research university based in Macon, Georgia. Founded in 1833, it is the oldest private university in the state, enrolling over 9,000 students across 12 colleges and schools. The university focuses on providing undergraduate, graduate, and professional education, while promoting academic research and its practical application in service to others.
