RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor; we’re a team dedicated to innovation, service excellence, and lasting customer relationships.
We are looking for an Operations Specialist to join our Reliability Services group. This role serves as a central coordination point between Area Service Managers, Regional Project Managers and Customer Service to ensure accurate, real-time scheduling, resource alignment, and execution readiness. In addition, the Operations Specialist supports operational performance tracking, audits, cost optimization initiatives, and accurate project closeout documentation.
Why Join RelaDyne?
- Competitive compensation
- Comprehensive benefits including medical, dental, vision, life insurance, disability, HSA, and 401(k) with company match
- Generous PTO and paid holidays
- Career growth with an industry leader
- Collaborative leadership team with opportunities to make a significant impact
Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties requested by management.
Operations Scheduling & Coordination
- Own and maintain the master operations schedule, ensuring accuracy and real-time updates.
- Coordinate closely with operations leaders to gather updates on job schedules, crew availability, date changes, and mobilization details.
- Track and update crew assignments, mobilization locations, and job timelines to support efficient execution.
- Document equipment requirements and ensure proper alignment with scheduled work.
- Proactively identify scheduling conflicts or resource constraints and escalate as needed.
Performance Tracking & KPIs
- Assist in the development, tracking, and reporting of key performance indicators (KPIs) related to operations, including labor utilization, equipment performance, service quality, and execution efficiency.
- Maintain accurate operational data to support performance analysis and decision-making.
- Support continuous improvement initiatives by identifying trends, gaps, and opportunities from KPI data.
Audits & Accuracy
- Periodically perform audits to ensure accuracy of operational reporting, scheduling data, and execution details.
- Validate that field execution aligns with planned schedules, crew assignments, and resource allocations.
- Help identify and correct inefficiencies or inconsistencies in processes and reporting.
Cost Optimization & Special Projects
- Support special projects focused on optimizing operational efficiency and reducing spend.
- Contact carriers to obtain and negotiate improved transportation rates.
- Engage with vendors to request pricing, compare options, and support equipment procurement decisions.
- Assist in negotiating hotel blocks and accommodation for large, multi-week projects.
- Provide data and administrative support for broader operations optimization initiatives.
Documentation & Project Closeout
- Assist in ensuring accurate and complete paperwork upon project completion, including Time & Materials (T&M) sheets and supporting documentation needed for Project Summary Reports.
Other
- Professionally represent the company at all times ensuring quality customer service
- Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations, and procedures
- Support corporate programs, goals, and initiatives of the company
- Maintain communication with management with regards to problems and opportunities in the business
- Work overtime as needed
Knowledge, skills, and abilities:
- Minimum education required-- high school diploma and related & relevant work experience
- Strong organizational and scheduling skills with high attention to detail
- Ability to manage multiple priorities and adapt quickly to changing schedules
- Strong communication skills and ability to work cross-functionally with operations leaders, technicians, and support teams
- Analytical mindset with experience tracking KPIs or operational metrics preferred
- Comfortable contacting vendors, carriers, and service providers to gather information and negotiate pricing
- Computer skills, Word, Excel, Powerpoint
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Equal Opportunity Employer/Disability/Veterans
RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.
Skills Required
- High school diploma and related work experience
- Strong organizational and scheduling skills with high attention to detail
- Ability to manage multiple priorities and adapt to changing schedules
- Strong communication skills and ability to work cross-functionally
- Analytical mindset with experience tracking KPIs or operational metrics
- Comfortable contacting vendors, carriers, and service providers to gather information and negotiate pricing
- Computer skills: Word, Excel, PowerPoint
What We Do
RelaDyne, headquartered in Cincinnati, OH, combines many years of expertise with our valued associates to serve more than 10,000 clients in the automotive, commercial and industrial industries. We strive to deliver valuable, dependable service and effective solutions as a trusted partner to our customers. Our core business, focused on lubrication excellence, is accomplished through offering unmatched products and services in which we improve the reliability and efficiency of our customer’s equipment for increased profitability of their business. Through an understanding of each customer’s specific needs, our team of dedicated associates becomes a valued extension of their operations.
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