Operations Specialist Reconciliation & Analysis

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Location: Kraków

Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old

About the team: Brown Brothers Harriman is currently recruiting Operations Specialist Reconciliation & Analysis. The Ops Specialist R&A is responsible for assisting the supervisor with enhancing the productivity of the unit in reconciling the books and records of BBH & Co. clients for all security positions and cash. The individual is a subject matter specialist typically dealing with complex issues as they relate to the Reconciliation & Analysis unit and has direct contact with internal operating/client service teams to assist in issue resolution and to ensure quality of department deliverables. This individual will exhibit leadership traits commensurate with supervision and will be relied on for training of all junior staff. 

In our team, you will be responsible for:

• Ensuring daily output standards for both quality and timeliness are met through quality oversight of BBH activities
• Coordinating control/production related activities
•  Coordinating intraday and end of day prioritization and reconciliation of daily work/proof and control
• Maintaining a solid understanding of client's normal cash practices and deadlines
• Researching and resolving all client cash inquiries in accordance with R&A procedures and controls
• Providing and understanding the daily, weekly and monthly reports that are distributed to the internal and external clients
• Communicating with the various internal clients on any items which are out of standard via phone, email and face to face periodic meetings to ensure all aged items are being worked on through resolution. Communicates professionally and constructively to effectively resolve any security exceptions in order to minimize risk and exposure
• Responding to complex inquiries in a timely manner
• Working closely with Transfer Agency, Mutual Funds, and Custody to foster strong working relationships
• Acting as a quality checker for your colleagues

What we’re looking for:

• BS/BA Degree, and/or equivalent work experience
• 2+ years of professional experience, financial services background preferred
• Ability to work quickly and accurately
• Strong aptitude for numbers and accuracy on tasks completed
• Desire to provide superior client service
• Working knowledge of global cash is plus
• Ability to prioritize assignments and work quickly and accurately
• Comprehensive working knowledge of Excel
• Technical proficiency in internal and/or web-based systems a plus
• Analytical ability

What we offer:

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance
• Private medical care
• Life Insurance
• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.
• Professional trainings and qualification support
• Wellbeing Program
• Online Social Fund benefit platform
• Social, sport and integration events
• Onboarding Program for new hires

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.