It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Start your career with FCC and become part of our global team of passionate waste industry professionals.
The Operations Specialist provides day-to-day support across office operations and dispatch functions. This position plays a key role in ensuring smooth internal workflows, assisting with scheduling, data entry, customer coordination, and general administrative tasks. The ideal candidate is organized, flexible, and able to work effectively in a fast-paced environment.
Primary Duties and Responsibilities:
Assist with dispatching and scheduling of field personnel or service routes.
Provide administrative support including filing, data entry, document preparation, and recordkeeping.
Answer phones, respond to emails, and communicate effectively with customers and team members.
Support office operations by ordering supplies, maintaining office organization, and handling basic clerical tasks.
Help track job progress and ensure accurate documentation of services performed.
Coordinate with drivers, technicians, or service crews to support daily operations.
Input and update information in dispatch or scheduling software.
Assist with reporting, and maintaining compliance records as needed.
All billing for GEL locations and hauling.
Enter received payments from customers.
Process credit card payments.
Perform collection calls.
Any additional task assigned by supervisor and/or manager.
Job Qualifications
Education:
High School diploma or GED
Experience and Competencies:
High school diploma or equivalent required.
1+ years of experience in an office, customer service, dispatch, or administrative support role preferred.
Strong organizational and time management skills.
Basic proficiency with computers and standard office software (e.g., Microsoft Office, Excel, email systems).
Strong verbal and written communication skills.
Ability to multi-task and adapt to changing priorities.
Comfortable working independently and as part of a team.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short-Term & Long-Term Disability
Training & Development
FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.
FCC Environmental Services, LLC is proud to be an equal opportunity workplace employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Skills Required
- High school diploma or GED
- At least one year of experience in an office, customer service, dispatch, or administrative support role
- Strong organizational and time management skills
- Basic proficiency with computers and standard office software, including Microsoft Office, Excel, and email systems
- Strong verbal and written communication skills
- Ability to multitask and adapt to changing priorities
- Ability to work independently and as part of a team
What We Do
FCC is a global industry providing waste management solutions, municipal, commercial and recycling in the US.
