Join TMGM, a globally renowned multi-asset financial services provider headquartered in Sydney since
2013. We specialize in clearing and broking services, offering clients access to over 12,000 tradeable
products, including Forex, CFDs, equities, and bonds. TMGM is proud to be the Official Partner of Chelsea
Football Club and the Brooklyn Nets in 2025, partnering with iconic global brands to drive innovation and
engagement in both financial and sporting arenas.
About the role
TMGM are looking for an Operations Specialist to support our CFD trading clients across the MENA region. You
will take ownership of client operational matters, work closely with internal teams, and ensure requests are
handled accurately and on time.
Key responsibilities
• Handle client account enquiries, account maintenance, onboarding, and verification requests.
• Coordinate KYC documentation in line with internal procedures.
• Own operational cases through to resolution, working with Compliance, Client Support, Funding, Risk,
Trading, IT, and other teams.
• Review requests, monitor account activity, and escalate unusual or high-risk cases when needed.
• Carry out operational checks, reconciliations, investigations, and internal reporting.
• Investigate discrepancies and system-related exceptions.
• Maintain accurate records and support improvements to workflows and internal controls.
• Assist with ad hoc operational projects and business needs.
Requirements
At least one year of experience in the CFD, Forex, or online trading industry.
• Experience in brokerage operations, trading operations, client operations, back office, or a similar role is
strongly preferred.
• Understanding of account opening, trading-related processes, and operational risk.
• Familiarity with MT4/MT5 and brokerage CRM or back-office systems is an advantage.
• Strong attention to detail, problem-solving skills, and the ability to manage multiple cases independently.
• Clear communication skills and the ability to coordinate across teams.
• Fluency in Hindi and English, both written and spoken.
Benefits
Why TMGM?
• Join an industry leader with global brand partnerships and ambitious growth plans.
• Be part of a dynamic, collaborative, and results-driven team.
• Drive meaningful impact at the intersection of finance and sport.
• Competitive remuneration and professional development opportunities.
Skills Required
- At least one year of experience in the CFD, Forex, or online trading industry
- Experience in brokerage operations, trading operations, client operations, back office, or a similar role
- Understanding of account opening, trading-related processes, and operational risk
- Familiarity with MT4/MT5 and brokerage CRM or back-office systems
- Strong attention to detail and problem-solving skills
- Ability to manage multiple cases independently
- Clear communication skills and ability to coordinate across teams
- Fluency in Hindi and English, written and spoken
What We Do
TMGM is a global online trading platform that takes pride in being Chelsea FC's Official Regional Online Forex and Trading Partner in the Asia Pacific region. Our platform empowers investors to manage their investment portfolios efficiently, providing access to various products, including Forex, Shares, Precious Metals, Energies, Indices, and Futures. At TMGM, we simplify direct CFD trading through a sophisticated online platform, offering advanced technology, unparalleled support, and an innovative structure that allows traders to focus on making informed investment decisions while we handle the rest. Established in 2013 with headquarters in Sydney, TMGM has earned its reputation as a trusted CFD trading provider. With over 500 employees across three continents, the #TMGM Family is continually growing. At TMGM, we don't just offer jobs; we provide opportunities to shape careers and build futures. Our dedication to excellence and innovation creates an empowering work environment where your skills are valued, and your aspirations are encouraged. If you're excited about joining TMGM, explore our websites for more insights and opportunities. We look forward to welcoming you to the TMGM family.
