What can you expect as a FedEx team member?
- Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
Responsibilities:
• Provide specialized advice and support to employees, management, and customers on service assurance matters to ensure quality standards are met.
• Manage and maintain systems and processes related to quality management to ensure adherence to organizational standards and regulatory requirements.
• Oversee contract management and sourcing activities, negotiating agreements and ensuring compliance with contractual obligations.
• Navigate clearance regulatory processes to facilitate smooth operations and ensure regulatory compliance.
• Manage vendor relationships, including selection, evaluation, and performance monitoring, to support operational efficiency.
• Provide administrative and operational support to various departments, ensuring smooth day-to-day operations.
• Ensure compliance with operations regulatory requirements by staying informed and implementing necessary measures.
• Participate in the design, development, and implementation of processes related to service assurance, quality management, and regulatory compliance.
• Analyze processes and procedures across departments to identify areas for improvement and implement necessary changes.
Requirements:
• Minimum Education: Diploma or equivalent
• Four (4) years of relevant work experience
Knowledge, Skills and Abilities
• Accuracy & Attention to Detail
• Problem Solving Skills
• Influencing & Persuasion Skills
• Written & Verbal Communication Skills
• Interpersonal Skills
Job Posting End Date:
2026-04-30
What We Do
FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and business services. We offer integrated business applications through our collaboratively managed operating companies — collectively delivering extraordinary service to our customers — using the expertise and reliability represented by the FedEx brand. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 employees to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities. We owe our success as an industry leader to the more than 500,000 global team members who deliver exceptional customer service experiences day-in and day-out. Want to be part of this dynamic team?
