We are seeking a talented individual to join our Operations team at Marsh. This role will be based in our Christchurch office.
As an Operations Specialist (Graduate), you will provide support to Client Facing Brokers in all aspects of administration and technical support through the accurate, efficient, and timely production of policies and related documentation. This role will demonstrate technical proficiency, responsible for completing a defined set of processes and tasks within the end-to-end insurance broking lifecycle, ensuring that processes and tasks assigned to them are completed seamlessly and in line with agreed standards of time to complete, accuracy and productivity.
We will count on you to:
- Responsible for the servicing of our NZ local businesses ensuring growth targets and service standards are met.
- Providing assistance in all aspects of client service to key internal stakeholders
- Delivering accurate, efficient, and timely Administration & Technical support – such as insurance placement documentation, invoicing, updating computer records and premium funding documentation
- Developing effective working relationships with our internal broker network
- Gaining exposure to the wider insurance industry via liaising with Underwriters on behalf of the broker network.
- Actively support and collaborate with colleagues at all levels to achieve the best outcomes for our clients and the Company.
What you need to have:
- Clear and concise oral and written communication skills
- Strong numerical skills
- Excellent organisation skills – able to prioritize work and meet deadlines
- Excellent interpersonal skills – able to work within a team
- Comfortable and experience working with technology (solutions)
- Proficient in Microsoft Office tools (or equivalent) – Outlook, Word, and Excel
- Preferable with insurance knowledge
What makes you stand out:
- University degree, diploma, or equivalent work experience desirable
- Graduate or administrator with 1-2 years previous insurance or financial services experience preferred
Why join our team:
- We help you be your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Applications will only be considered from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.
About Marsh:
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
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What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
