Operations Specialist (64100)

Position Summary

We are seeking a detail-oriented and analytical Supply Chain Analyst to oversee inventory reconciliation and inventory accuracy across all retail store locations. This role will be based at our corporate office in Sugar Land and will work closely with store teams, operations, finance, and leadership to identify inventory discrepancies, investigate variances, and ensure accurate inventory reporting and controls.

The ideal candidate should possess strong analytical skills, advanced spreadsheet capabilities, and the ability to manage multiple store inventories in a fast-paced retail environment.

Key Responsibilities

• Perform daily, weekly, and monthly inventory reconciliations for all retail store locations.
• Investigate and resolve inventory discrepancies, shortages, overages, and mismatched counts.
• Match physical inventory records with system inventory and identify root causes of variances.
• Ensure all purchase orders (POs) are properly received and posted at the store level in a timely manner.
• Ensure daily device counts are conducted across all stores and all variances are researched and reconciled promptly.
• Ensure monthly accessory inventory counts are completed and all discrepancies are investigated and reconciled.
• Monitor and ensure RMAs (Return Merchandise Authorizations) are created, processed, and completed in a timely manner.
• Analyze inventory movement including transfers, returns, shrinkage, and adjustments.
• Coordinate with store managers and operations teams to ensure accurate inventory practices.
• Generate inventory accuracy and variance reports for leadership review.
• Monitor compliance with inventory handling procedures and company policies.
• Assist in cycle counts, audits, and year-end inventory processes.
• Track trends and recommend process improvements to minimize inventory losses.
• Maintain organized records of reconciliations, investigations, and corrective actions.
• Support supply chain and operational initiatives as needed.
• Ensure all cash deposits are completed timely through Smart Safes or bank deposits in accordance with company policies.
• Follow up with store managers to ensure pending cash deposits are completed and properly documented.
• Monitor and reconcile deposit records to ensure accuracy between store-reported deposits and system records.

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Qualifications

• Bachelor’s degree is preferred in Supply Chain, Business Administration, Finance, Accounting, or related field.
• Strong proficiency in Microsoft Excel and inventory management systems.
• Excellent analytical, organizational, and problem-solving skills.
• High attention to detail and accuracy.
• Ability to work independently and manage multiple priorities.
• Strong communication and follow-up skills.

Preferred Skills

• Advanced Excel functions including VLOOKUP, Pivot Tables, and data analysis.
• Experience with inventory audits and variance reporting.
• Understanding of retail inventory controls and loss prevention processes.
• Ability to identify operational inefficiencies and recommend improvements.