We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
At Acquire Intelligence, our mission is to help business work smarter.
We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.
Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.
If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.
Advance Your Career - Join us today and be part of a team where your work makes an impact!
WHY JOIN THE A-TEAM? Come for a career, stay for the fun!
Here’s what’s waiting for you:
- HMO coverage for you and your family
- Epic Yearly Kick-Off Parties with major giveaways (including a car in 2023!)
- Recognition through our Value Awards — we celebrate your wins
- Real career growth with internal promotions
- Meaningful work with talented and supportive teams
Your future matters:
- 900 internal promotions every year
- 2,700+ leadership training courses
Extra rewards along the way:
- 14th Month Pay for employees who complete 5 years with us
- Generous referral incentives of up to ₱42,000 depending on the role
Enjoy work-life balance:
- 12 Vacation Leaves*
- 12 Sick Leaves*
- 1 Birthday Leave*
A SNAPSHOT OF YOUR ROLE
The Commercial Inventory (CI) Coordinator - Scheduling, is responsible for providing various services related to the access, use, integrity and telecast of the Network’s channel commercial inventory, as well as providing support as required to the Scheduling team.
Areas of Direct Responsibility
- The preparation of commercial schedules for channels as allocated ensuring statutory & regulatory compliance, accurate delivery of booked campaigns, sponsorships and client terms & conditions, correct application of Sales and Inventory Management policies to each schedule and transaction and maximised revenue potential of each schedule through placement and communication of availabilities
- Servicing and facilitating Sales Teams access to the inventory ensuring high level of service and professionalism delivered on each transaction and correct application of Sales and Inventory Management policies to each transaction
Task specific Skills/Duties/Responsibilities
General Scheduling
- Ensure all specific tasks are completed to deliver accurate, broadcast quality draft, final and debriefed commercial schedules compliant with statutory and regulatory requirements, optimised inventory usage, commercial placement, sponsorship and scheduling issues identified, resolved or notified to be free of potential make good or credit claims as directed prior to specified deadline
- Accurately apply sponsor placement plans, advising integrity/delivery issues to Sponsorship team
- Keep up to date on programming, ratings and demand information impacting Seven’s inventory and demonstrate engagement in broader industry issues
- Have a thorough understanding of broadcast and material management facilities and systems
Calls Specific
- Facilitating Sales’ access to the Network’s main and multichannel commercial inventories in a call-centre environment
- Answering the Network Placement Line in a professional manner, delivering satisfactory and efficient outcomes for all internal requests and queries
Inventory Management
- Maintain and optimize commercial availability and inventory integrity as directed to ensure maximum availability & revenue potential and most effective inventory usage
What You’ll Bring
- Clear and concise verbal and written communication skills with a demonstrated passion for detail and accuracy
- Computer skills to intermediate level – Microsoft Office suite familiarity specifically Outlook, Excel and Word
- Media experience, media-oriented tertiary qualifications or advertising industry experience in a similar role would be beneficial
- Experience in an inbound call-centre environment and/or service/sales-oriented industry is beneficial
- Accuracy – a high degree of accuracy and attention to detail
- Computer skills – able to learn new software/information systems readily using existing base skill set
- Ability to work with minimum supervision to standards and deadlines
- Time management, planning and organising – able to work in a prompt and efficient manner to accomplish objectives
- Customer focus – able to demonstrate empathy and professionalism with clients and stakeholder needs in all interactions
- Relationship building – capable of demonstrating courteous and respectful behaviour in a co-operative fashion to reach team goals
- Team work – able to work effectively within a team to accomplish organisation goals
- Concentration – the ability to focus in a busy environment
- Mental acuity – the ability to task-switch and deal with interruptions while maintaining overall focus and accuracy on a background task
- Lateral thinking skills – ability to think creatively when solving business problems
- Self motivated with the ability to set own priorities
- Ability to understand and work within the Seven Network’s framework of resources
With a diverse global team working together, we proudly embrace and live by these shared values:
- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each other.
What are you waiting for?
Join the A-Team and experience the A-Life!
Join the A-Team and experience the A-Life!
Skills Required
- Clear and concise verbal and written communication skills
- Intermediate computer skills and familiarity with Microsoft Outlook, Excel, and Word
- High degree of accuracy and attention to detail
- Ability to learn new software and information systems readily
- Ability to work with minimal supervision and meet deadlines
- Time management, planning, and organizational skills
- Customer focus, empathy, and professionalism
- Relationship-building and teamwork skills
- Ability to concentrate, multitask, and manage interruptions in a busy environment
- Lateral thinking and business problem-solving skills
- Self-motivation and ability to set priorities
- Media experience, media-related tertiary qualifications, or advertising industry experience
- Inbound call-center or service and sales industry experience
What We Do
Acquire Intelligence is a global business transformation company and leading provider of business process outsourcing (BPO) and AI consulting services. Using their Automate, Eliminate, Reallocate framework, they blend process improvement and automation with global outsourcing to help businesses eliminate inefficiencies, drive scale, and achieve real-world outcomes.
